Parlour - Cannabis Dispensary - Assistant Store Manager

Chalice Oregon; Portland (OR); On-site; USD 40,000 - 55,000; Full time

Job summary

A cannabis dispensary is seeking an enthusiastic Assistant Store Manager in Portland, Oregon. This hands-on leadership role involves supporting operations, training team members, and ensuring compliance. Candidates must be 21+, have a high school diploma, and preferably possess retail and management experience. This full-time position emphasizes exceptional customer service and teamwork. Availability for weekends and holidays is required.

Qualifications

• 21 years of age or older.
• Proven advancement in a supervisory or leadership role.
• Reliable, punctual, and highly attentive to detail.

Responsibilities

• Lead by example and ensure exceptional customer service.
• Support team development and operational competence.
• Monitor store cleanliness, organization, and presentation.

Skills

Interpersonal and communication skills

Attention to detail

Multitasking

Leadership

Customer service skills

Education

High school diploma or equivalent

Tools

POS platforms

METRC system

Job description

Overview

Parlour - Golden Grail Group, a dynamic leader in the cannabis industry, is seeking an enthusiastic and dependable Assistant Store Manager to support operations at one of our cannabis dispensary locations. This is a hands-on leadership role focused on training, coaching, compliance, and sales execution. You’ll work closely with the Store Manager to drive team performance, uphold brand standards, and ensure exceptional customer experience.

In the absence of the Store Manager, the Assistant Store Manager oversees daily operations, team development, compliance, and sales execution—upholding Golden Grail Groups core values and customer service standards at every turn.

Responsibilities

• Lead by example and hold team members accountable to exceptional customer service standards.
• Support and model a customer-first culture, reinforcing the brand values and service experience.
• Collaborate with the Store Manager to hire, train, coach, and develop team members across all roles.
• Demonstrate operational competence across all positions (Receptionist, Product Specialist, Shift Lead).
• Maintain working knowledge of all company policies and regulatory compliance protocols.
• Delegate responsibilities effectively to ensure a smooth, efficient, and compliant workflow.
• Monitor and uphold store cleanliness, organization, safety, and brand presentation.
• Assist with forecasting, scheduling, and labor management in line with business trends and sales.
• Drive execution of store promotions and track progress toward goals.
• Support weekly inventory audits and product ordering from Wholesale Purchasing.
• Assist in reviewing and validating daily POS transactions, METRC compliance, and employee timekeeping.
• Role model and reinforce outstanding customer service through real-time coaching and feedback.
• Conduct regular check-ins with the Store Manager to assess performance, goals, and development opportunities.
• Identify and mentor high-potential team members to support internal career advancement.
• Represent the brand with integrity and professionalism, both in-store and in the community.

Qualifications

• 21 years of age or older
• High school diploma or equivalent
• Proven advancement in a supervisory or leadership role
• Strong interpersonal and communication skills
• Reliable, punctual, and highly attentive to detail
• Confidence in multitasking and operating in fast-paced environments
• Ability to lead by example and coach others to succeed
• Proficient in basic computer systems
• Working knowledge of POS platforms and METRC preferred
• Must have OLCC Marijuana Worker Permit to be considered for employment. (Reimbursed after completing 90 days of employment)

Preferred Qualifications

• Minimum 2 years of fast-paced retail experience
• Previous management experience with demonstrated growth in responsibility
• Working knowledge of OLCC cannabis regulations
• Strong communication and customer service skills
• Prior cannabis product knowledge
• Previous experience with POS systems and cash handling
• Excellent organizational and time-management skills

Schedule

• Monday through Friday availability
• Weekend and holiday availability

Education

• High school diploma or equivalent (preferred)

Remote Work

• This position is on-site only and does not offer remote work opportunities.

Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales, General Business, and Education
• Industries: Wireless Services, Telecommunications, and Communications Equipment Manufacturing