Parking Technology Technician I

University of Kentucky; Lexington (KY); On-site; USD 42,000 - 62,000; Full time

Job summary

The University of Kentucky Transportation Services team is seeking an Electronic Technician I to support the daily operation, maintenance, and administration of parking and revenue-control systems.

This role involves analyzing LPR and parking data, reviewing applications, updating records, testing new technologies, and providing professional customer service to the university community. A strong attention to detail and ability to work both independently and with a team are essential.

Qualifications

• Experience with technology systems, hardware, software applications, or automated equipment.
• Ability to analyze data, identify trends, discrepancies, and potential problems.
• Strong documentation and record-keeping across multiple systems.
• Ability to learn and test new parking technology and equipment.

Responsibilities

• Analyze parking data to identify trends and potential discrepancies.
• Review applications across systems to investigate and resolve issues.
• Enter, update, verify, and maintain accurate records in internal/external systems.
• Test and support new parking technologies, equipment, and best practices.
• Perform preventive maintenance and first-level troubleshooting on access, revenue-control, and related equipment.
• Monitor systems remotely and respond to alerts and malfunctions.
• Troubleshoot hardware and system issues and escalate when needed.
• Ensure reliable operation of parking access, gate, payment, and revenue-control systems.
• Collect, count, reconcile revenue from meters and stations; deposit per procedures.
• Maintain documentation of cash collections and equipment activity.
• Follow cash-handling, security, and internal-control policies.
• Provide professional customer service to students, faculty, staff, and visitors.

Skills

Data analysis

Troubleshooting

Hardware maintenance

Customer service

Cash handling

Attention to detail

Independent work

Team collaboration

Job description

The University of Kentucky Transportation Services team is seeking an Electronic Technician I to support the daily operation, maintenance, and administration of parking and revenue-control systems.

This role involves analyzing LPR and parking data, reviewing applications, updating records, testing new technologies, and providing professional customer service to the university community. A strong attention to detail and ability to work both independently and with a team are essential.