Parking Operations Supervisor

Tufts Shared Services, Inc.; United States; On-site; USD 26,000 - 33,000; Full time

Job summary

Tufts Medicine Parking Services is seeking a supervisor to maintain a smooth operation of the parking facility and ensure staff perform their duties safely and efficiently, delivering top-level customer service.

You will hire frontline employees, provide training and tools, and manage cash controls to protect the bottom line while maintaining the facility in top condition. Strong supervisory experience in parking or facilities is preferred.

Qualifications

• High school diploma or equivalent.
• Five (5) years of experience in parking services or facilities.
• Prior experience supervising full and part time staff.

Responsibilities

• Supervises cashier relations with staff, patients and clients to resolve complaints or misunderstandings about rates or services.
• Supervises the quality of work for all employees to ensure tasks are performed efficiently and correctly.
• Supervises facility maintenance to keep it clean and aligned with company policy.
• Monitors cleaning schedules and adherence to defined schedules.
• Interacts with parking office staff to maintain professional relationships.
• Supervises audits of daily cashier reports to ensure accuracy and security.
• Supervises and reviews damage claims to assign responsibility.
• Manages special events to ensure customers are served efficiently.
• Maintains collaborative relationships to achieve team goals.

Skills

Analytical skills

Interpersonal skills

Computers background

Cash handling knowledge

Education

Associate’s degree in business

Tools

Revenue control software

Job description

Tufts Medicine Parking Services is seeking a supervisor to maintain a smooth operation of the parking facility and ensure staff perform their duties safely and efficiently, delivering top-level customer service.

You will hire frontline employees, provide training and tools, and manage cash controls to protect the bottom line while maintaining the facility in top condition. Strong supervisory experience in parking or facilities is preferred.