Parking Operations Manager — Lead Teams, Revenue Growth

Reimagined Parking; New York (NY); Vor Ort; USD 80.000 - 90.000; Vollzeit

Benefits dieser Stelle

Annual discretionary incentive plan

PTO: 20 days + 8 holidays

Health plans

Life and Disability Insurance

401(k) Plan

Employee Assistance Program

Parental and Caregiver Leave

Zusammenfassung

Reimagined Parking Inc. is seeking an experienced Operations Manager to lead multiple valet and garage parking operations across New York and surrounding boroughs.

The role requires onsite presence at various locations and a strong focus on customer service, staff leadership, and profitability. You will drive P&L analysis, revenue growth, direct marketing, event management, and client relations while building a high-performing team and ensuring exceptional parker experiences across sites, with

Qualifikationen

• Bachelor's degree in Business Administration, Management, or related field.
• 5+ years in a leadership role in parking management.
• Strong focus on customer service and client satisfaction.
• Proficient in location profit and loss analysis.
• Demonstrated experience in revenue generation and direct marketing.
• Event management experience is a plus.
• Client relationship management skills.
• Business development and strategic thinking abilities.
• Leadership and team-building capabilities.

Aufgaben

• Exceptional Customer Service: Ensure an exceptional and seamless customer experience for every parker.
• Personnel Management: Recruit, train, and develop a high-performing team and provide leadership.
• Location Profit and Loss: Analyze financial data for locations and maximize profitability.
• Revenue Generation: Identify opportunities to increase revenue and implement strategies.
• Direct Marketing: Develop campaigns to attract new customers and retain existing ones.
• Event Management: Coordinate parking logistics for events and venues.
• Client Management: Maintain relationships with clients and address inquiries.
• Business Development: Identify new opportunities and partnerships for growth.
• Team Development: Foster professionalism, accountability and teamwork.

Kenntnisse

Leadership

Customer service

P&L analysis

Revenue generation

Direct marketing

Event management

Client management

Business development

Team development

Ausbildung

Bachelor's degree in Business Administration/Management

Jobbeschreibung

Reimagined Parking Inc. is seeking an experienced Operations Manager to lead multiple valet and garage parking operations across New York and surrounding boroughs.

The role requires onsite presence at various locations and a strong focus on customer service, staff leadership, and profitability. You will drive P&L analysis, revenue growth, direct marketing, event management, and client relations while building a high-performing team and ensuring exceptional parker experiences across sites, with