Parking Operations & Client Success Lead

Towne Park LLC; San Jose (CA); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k retirement savings plan

Paid time off and holidays

Job summary

A hospitality services company is seeking an Account Manager in San Jose, CA to oversee account performance and ensure high levels of guest and client satisfaction. The role involves financial management, compliance with service standards, and maintaining strong relationships with clients. Ideal candidates should have a bachelor's degree, strong analytical skills, and experience in recruitment and performance management. This position offers an annual base pay of $65K to $70K and comprehensive benefits.

Qualifications

• Strong analytical skills to drive business performance and compliance.
• Proven ability to improve financial performance.
• Experience with high customer satisfaction metrics.

Responsibilities

• Oversee account performance for financial, guest, and client satisfaction.
• Manage scheduling and payroll for associates.
• Ensure compliance with company policies and service standards.
• Develop relationships with client staff and maintain communication.

Skills

Business metrics understanding

Effective communication

Recruitment and hiring

Performance appraisals

Client relationship management

Education

Bachelor's degree in a relevant field

Job description

A hospitality services company is seeking an Account Manager in San Jose, CA to oversee account performance and ensure high levels of guest and client satisfaction. The role involves financial management, compliance with service standards, and maintaining strong relationships with clients. Ideal candidates should have a bachelor's degree, strong analytical skills, and experience in recruitment and performance management. This position offers an annual base pay of $65K to $70K and comprehensive benefits.