Parking Lot Maintenance Technician - Customer Care

Ace Parking Inc.; Cincinnati, Northern (OH, KY); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

401k

Flexible Spending Accounts for full‑时间

Vacation/Sick leave

Holiday pay

Job summary

Ace Parking Inc. in Cincinnati is seeking a Maintenance Technician to greet customers, help guests, and keep our parking facilities clean, safe, and well organized in a fast-paced environment.

Shifts run 8AM–8PM. You will monitor the lot, enforce parking regulations, assist with traffic flow, report issues, and collaborate with teammates to deliver exceptional service to every patron while prioritizing safety and clear communication.

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Ability to work in various weather conditions.

Responsibilities

• Keep accurate records of daily activities and any issues encountered.
• Monitor the parking facility to ensure the safety and security of customers and their vehicles.
• Assist with traffic control during peak hours.
• Monitor and enforce parking regulations and policies.
• Greet guests warmly and professionally, establishing a positive first impression.
• Provide clear directions and information on parking rates and payment options.
• Report any security concerns, incidents, or maintenance issues to the appropriate authorities or management.
• Assist fellow team members during busy periods or when needed, promoting a sense of unity and cooperation within the department.
• Greet customers with a friendly and helpful attitude, assisting them with parking and locating available spaces.
• Keep parking lots and surrounding areas clean and free of debris, including trash cans.
• Offer exceptional service by going the extra mile to assist customers with their needs.
• Offer assistance with parking and directions as needed.
• Maximize profitability by providing exceptional customer service.
• Perform routine maintenance tasks, such as cleaning and clearing debris from parking areas and walkways.
• Report any equipment malfunctions or maintenance needs for timely repairs.

Skills

Communication

Interpersonal skills

Education

High school diploma or equivalent

Job description

Ace Parking Inc. in Cincinnati is seeking a Maintenance Technician to greet customers, help guests, and keep our parking facilities clean, safe, and well organized in a fast-paced environment.

Shifts run 8AM–8PM. You will monitor the lot, enforce parking regulations, assist with traffic flow, report issues, and collaborate with teammates to deliver exceptional service to every patron while prioritizing safety and clear communication.