Parking Lot Maintenance Tech with Customer Service Focus

Ace Parking Management; Santa Ana (CA); On-site; USD 23,281 - 24,452; Full time

Benefits offered by this job

Mileage reimbursement

Vacation/Sick leave

Holiday pay

Job summary

Ace Parking Management in Santa Ana, California is seeking a maintenance technician to greet customers and work in a fast-paced environment. This is a physically active role requiring lifting 25-35 lbs, handling equipment, and moving between multiple lots with your own car (mileage reimbursement included).

You will ensure lots are clean, vehicles are parked correctly and safely, and provide excellent customer service.

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Ability to work in various weather conditions.

Responsibilities

• Keep accurate records of daily activities and issues.
• Monitor facility safety and security for customers and vehicles.
• Assist with traffic control during peak hours.
• Monitor and enforce parking regulations and policies.
• Greet guests warmly and provide directions and information on parking rates and payment options.
• Report security concerns or maintenance issues to management.
• Assist fellow team members during busy periods.
• Greet customers and help with parking and locating spaces.
• Keep lots and surrounding areas clean and free of debris.
• Provide exceptional service and go the extra mile to assist customers.
• Maximize profitability by providing excellent customer service.
• Perform routine maintenance tasks like cleaning debris from parking areas.

Skills

Strong communication

Interpersonal skills

Weather adaptability

Education

High school diploma or equivalent

Job description

Ace Parking Management in Santa Ana, California is seeking a maintenance technician to greet customers and work in a fast-paced environment. This is a physically active role requiring lifting 25-35 lbs, handling equipment, and moving between multiple lots with your own car (mileage reimbursement included).

You will ensure lots are clean, vehicles are parked correctly and safely, and provide excellent customer service.