Parking Guest Concierge – Customer Service Pro

FAST PARK Co.; Coraopolis (Allegheny County); In loco; USD 20.000 - 29.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical (PPO or HDHP)

Dental

Vision

Health Savings Account (HSA)

Life / AD&D

Disability Insurance

Employee Assistance Program (EAP)

401(k) Retirement Savings Plan

Paid Time Off (PTO)

Holiday Pay

Descrizione del lavoro

Fast Park & Relax in Coraopolis, PA is seeking a Parking Guest Ambassador to help manage parking operations and assist guests throughout their visit. You will direct traffic, monitor spaces, enforce rules, and maintain a safe, clean environment while delivering friendly, efficient service.

Ideal candidates are customer‑service oriented, reliable, and able to work 8am–4pm, Monday through Friday. This outdoor role requires strong communication, teamwork, and the ability to handle fast‑paced

Competenze

• High School Diploma or GED required or equivalent.
• Minimum of one year of dispatching, customer service, or related experience.
• Experience handling high-volume phone calls and radio communications.
• Experience in fast-paced environment with multitasking.

Mansioni

• Direct incoming/outgoing vehicles to parking spaces using hand signals and verbal instructions.
• Monitor parking lots to maximize space usage and prevent congestion.
• Enforce parking rules, including time limits and prohibited areas.
• Answer questions about parking availability, directions, and regulations.
• Assist guests with parking issues (lost tickets, lockouts, etc.).
• Coordinate with team to ensure smooth operations.
• Operate gates, ticket dispensers, and payment systems.
• Prepare reports on occupancy, revenue, and incidents.
• Maintain a clean and safe work area.

Conoscenze

Communication skills

Interpersonal skills

Customer service

Multitasking

Problem solving

English proficiency

Radio communication

Computer skills

Maps reading

Formazione

High School Diploma or GED

Strumenti

Two-way radios

Descrizione del lavoro

Fast Park & Relax in Coraopolis, PA is seeking a Parking Guest Ambassador to help manage parking operations and assist guests throughout their visit. You will direct traffic, monitor spaces, enforce rules, and maintain a safe, clean environment while delivering friendly, efficient service.

Ideal candidates are customer‑service oriented, reliable, and able to work 8am–4pm, Monday through Friday. This outdoor role requires strong communication, teamwork, and the ability to handle fast‑paced