Parking Garage Supervisor

Reimagined Parking Inc.; Saint Paul (MN); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Generous Paid Time Off

Comprehensive Health Plans

Life and Disability Insurance

401(k) Plan

Employee Assistance Program

Parental and Caregiver Leave

Sick Time Off

Job summary

The Parking Garage Supervisor at Reimagined Parking Inc. is based near the Xcel Energy Center, at 145 Smith Ave N. This role oversees safe and efficient guest vehicle parking, responds quickly to guest requests, and collaborates with the Operations Manager to meet safety and service standards.

You will work with a team across varying shifts, providing courteous service, managing service fees, and assisting in end-of-shift revenue reconciliation while ensuring compliance with state and local laws.

Qualifications

• Employee must be able to perform essential functions of the position with or without reasonable accommodations.

Responsibilities

• Meet and greet all guests upon arrival; open guest vehicle doors, assist with unloading vehicle when necessary.
• Direct traffic, position barricades, and arrange for towing service when necessary.
• Immediately report any incidents or claims to Operations Manager or Shift Lead.
• Request and collect relevant fees for use of service.
• Assist in reconciling end of shift revenue against the ticket distribution, when necessary.
• Communicate professionally at all times with guests, client, and teammates.

Skills

18+ years old

Valid Driver's License

Customer service

Verbal guest communication

Job description

Parking Garage Supervisor

Department: Operations - Field(OPS001)

Employment Type: Full Time

Location: I20-151_145 N SMITH AVE

Reporting To: Operations Manager

Compensation: $20.00 / hour

Description

Location: Near Xcel Energy Center
Address: 145 Smith Ave N
Position: Parking Garage Supervisor
Shifts: Varying/Flex
Hourly Pay: $20

The Parking Garage Supervisor ensures the safe and efficient parking of guest vehicles while delivering service that exceeds our customer/client's expectations. This position is responsible for responding quickly to customers' requests and providing caring interactions with all guests at their assigned location. The Parking Garage Supervisor works closely with fellow team members, Operations Manager and/or Shift Supervisor to ensure that quality and safety standards are met at all times as well as adhering to state and local laws.

Key Responsibilities

Employee must be able to perform essential functions of the position with or without reasonable accommodations

1. Meet and greet all guests upon arrival; open guest vehicle doors, assist with unloading vehicle when necessary.
2. Direct traffic, position barricades, and arrange for towing service when necessary.
3. Immediately report any incidents or claims to Operations Manager or Shift Lead.
4. Request and collect relevant fees for use of service.
5. Assist in reconciling end of shift revenue against the ticket distribution, when necessary.
6. Communicate professionally at all times with guests, client, and teammates.

Skills, Knowledge and Expertise

• At least 18 years of age
• Valid Driver's License
• Excellent customer service and communication skills
• Ability to verbally communicate with guests

Benefits

Join our team and enjoy an outstanding benefits package, including:

(Full Time Only)

Generous Paid Time Off: Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge.

Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family.

Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones.

401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.

Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.

Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones.

(Part Time)

401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.

Sick Time Off: Prioritize your health and well-being with paid sick leave based on state laws and regulations.

Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.