Parking Garage Assistant Manager | 6am-2pm, Mon-Fri

Reimagined-Parking; New York (NY); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Generous Paid Time Off

Health Plans (Medical, Dental, Vision)

Life and Disability Insurance

401(k) Plan with employer match

Employee Assistance Program

Parental and Caregiver Leave

Sick Time Off

Job summary

Reimagined-Parking in Manhattan, NY is seeking a Parking Garage Assistant Manager to oversee daily operations from 6am to 2pm, Monday through Friday. Reporting to the Location Manager, you will help manage staff, monitor revenue control, safety, and client relations, while delivering service that exceeds expectations.

This role requires strong customer service and communication skills, proficiency with Microsoft Office, and the ability to supervise staff, prepare reports, and respond to safety

Qualifications

• At least 18 years of age.
• Excellent customer service and communication skills.
• Ability to verbally communicate with guests.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).

Responsibilities

• Assist in the supervision of location staff including: delegating, coaching/developing, monitoring performance, and ensuring compliance with all company standards.
• Provide support to Operations Manager in regard to hiring, onboarding, scheduling, and training new employees.
• Act as a point of contact to client or Property Manager; attend location meetings as appropriate, and respond to client requests in order to maintain a good working relationship.
• Monitor maintenance of the facility and associated premises to ensure that the garage/lot is clean, safe, and maintained to standards; supervise on-going maintenance projects to ensure quality and timely completion.
• Assist in the supervision of ticket inventory, cash flow, reports, and audits to prevent loss through theft, error, or carelessness.
• Assist Operations Manager in preparing daily, weekly, and monthly operating reports as required.
• Fill in to provide coverage for front line positions, as needed.
• Use respectful communication to assist guests with their questions, problems, and concerns; address escalated concerns from guests.
• Immediately respond to reports of accidents, incidents or safety concerns.
• Communicate professionally at all times with guests, client, and teammates.

Skills

Customer service

Communication skills

Verbal communication

Microsoft Office Suite

Tools

Microsoft Office Suite

Job description

Reimagined-Parking in Manhattan, NY is seeking a Parking Garage Assistant Manager to oversee daily operations from 6am to 2pm, Monday through Friday. Reporting to the Location Manager, you will help manage staff, monitor revenue control, safety, and client relations, while delivering service that exceeds expectations.

This role requires strong customer service and communication skills, proficiency with Microsoft Office, and the ability to supervise staff, prepare reports, and respond to safety