Parking Garage Assistant Manager

Reimagined Parking; New York; On-site; USD 37,000 - 41,000; Full time

Benefits offered by this job

Generous Paid Time Off

Comprehensive Health Plans

Life and Disability Insurance

401(k) Plan with employer match

Employee Assistance Program

Parental and Caregiver Leave

Job summary

Reimagined Parking seeks a Parking Garage Assistant Manager in White Plains, NY. The role involves supervising staff, supporting the Operations Manager, and ensuring safe, efficient parking operations for clients and guests.

You will handle daily reports, monitor revenue, and respond to incidents promptly. A focus on customer service and professional communication is essential for success in this position.

Qualifications

• Minimum 18 years old.
• Excellent customer service and communication skills.
• Able to verbally communicate with guests.

Responsibilities

• Supervise location staff, delegate and coach to meet company standards.
• Support Operations Manager in hiring, onboarding, scheduling and training.
• Attend meetings with clients or Property Manager and respond to requests to maintain relationships.
• Ensure facility cleanliness, safety and timely completion of maintenance projects.
• Monitor ticket inventory, cash flow, reports and audits to prevent loss.
• Prepare daily, weekly and monthly operating reports as required.
• Provide coverage for front-line positions as needed.
• Use respectful communication to assist guests with questions or concerns.

Skills

Customer service

Communication

Verbal communication

Microsoft Office

Tools

Microsoft Office Suite

Job description

Parking Garage Assistant Manager

Application Deadline: 18 September 2026

Department: Operations - Field(OPS001)

Employment Type: Full Time

Location: I71-12_55 Bank Street

Reporting To: Location Manager

Compensation: $27.00 - $30.00 / hour

Description

Location: White Plains, NY
Position: Parking Assistant Manager
Hourly Pay: $27-$30
Schedule/Shift: Varying
The Assistant Manager ensures the safe and efficient parking operations, while delivering service that exceeds our customer/client’s expectations. The Assistant Manager is responsible for assisting the Operations Manager in all aspects of operating the parking facility including: staff management, revenue control, safety, and client relations.

Key Responsibilities

• Assist in the supervision of location staff including: delegating, coaching/developing, monitoring performance, and ensuring compliance with all company standards.
• Provide support to Operations Manager in regard to hiring, onboarding, scheduling, and training new employees.
• Act as a point of contact to client or Property Manager; attend location meetings as appropriate, and respond to client requests in order to maintain a good working relationship.
• Monitor maintenance of the facility and associated premises to ensure that the garage/lot is clean, safe, and maintained to standards; supervise on-going maintenance projects to ensure quality and timely completion.
• Assist in the supervision of ticket inventory, cash flow, reports, and audits to prevent loss through theft, error, or carelessness.
• Assist Operations Manager in preparing daily, weekly, and monthly operating reports as required.
• Fill in to provide coverage for front line positions, as needed.
• Use respectful communication to assist guests with their questions, problems, and concerns; address escalated concerns from guests.
• Immediately respond to reports of accidents, incidents or safety concerns.
• Communicate professionally at all times with guests, client, and teammates.

OTHER DUTIES: Please note this job description is not designed to cover or contain an all-inclusive list of activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change at any time with or without notice.

Skills, Knowledge and Expertise

• At least 18 years of age
• Excellent customer service and communication skills
• Ability to verbally communicate with guests
• Proficient in Microsoft Office Suite (Word, Excel, Outlook)

Benefits

Join our team and enjoy an outstanding benefits package, including:

(Full Time Only)

• Generous Paid Time Off: Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge.
• Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family.
• Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones.
• 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.
• Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.
• Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones.

(Part Time)

• 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.
• Sick Time Off: Prioritize your health and well-being with paid sick leave based on state laws and regulations.
• Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.