Parking Experience Associate

SP+; Cleveland (OH); On-site; USD 48,711,936 - 51,577,344; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible spending accounts

Long/short term disability

Life insurance

Accident insurance

401k

Paid time off

Job summary

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets, machines, apps, or credit cards. You just "drive in and drive out."

We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Salary: $17.00–$18.00 per hour with benefits including medical, dental, vision, and 401k.

Qualifications

• Ability to provide accurate information to customers and co-workers and respond professionally to customer problems or complaints.
• Must be able to read, write, add, and subtract US currency and comprehend instructions, short emails, and memos.

Responsibilities

• Direct incoming customers to available parking spaces for a seamless parking experience.
• Count vehicles on location throughout shift, as needed.
• Write and issue violation warnings to tenants and visitors that violate garage policies; patrol levels as needed.
• Provide assistance to customers that have forgotten where they parked their vehicle.
• Responsible for being at work every scheduled day, on time and in uniform.
• Control traffic at entrances and exits as needed.
• Assist in the maintenance and repair of parking equipment and general maintenance tasks as directed by the Facility Manager.
• Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility Manager.
• Communicate debris, water, oil spills and etc. to garage office.
• Substitute for Valets when necessary, if authorized.
• Have a thorough knowledge of all areas of the garage to assist customers.
• Assist Facility Manager with other duties as needed.

Skills

Customer service

Communication

Reading and writing English

Job description

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets, machines, apps, or credit cards. You just "drive in and drive out."

We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Salary: $17.00–$18.00 per hour with benefits including medical, dental, vision, and 401k.