Parking Enforcement Officer (Meter Monitor)

City of Norfolk, VA; Norfolk (VA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Employer-provided parking

Health insurance

Paid holidays, vacation and sick leave

Employer-paid pension plan

Job summary

The City of Norfolk Parking Division is seeking a Parking Enforcement Officer to patrol streets and garages, issue citations, and assist the public. The role requires attention to detail, a valid driver's license, and the ability to work both independently and as part of a team.

Experience in writing citations and a background in security are preferred. Work involves outdoor duties, varied shifts, and potential emergency assignments. Benefits include health plans and employer-provided parking.

Qualifications

• Six months of experience.
• Attention to detail, including interpreting signage and compiling data to complete citations.
• Ability to work independently and as part of a team.
• Valid Driver's License required; DMV transcript within 30 days if selected for hire.
• Preferred: background in security, prior Enforcement Parking Officer, Meter Monitor, former Police Officer, or Security Officer.

Responsibilities

• Enforces City Code by patrolling streets and parking areas in a City vehicle or on foot, checking for expired meters and illegally parked vehicles, issuing citations, and providing information to the public.
• Facilitates the towing of vehicles by contacting the parking ticket office, verifying that the vehicle has three or more outstanding tickets and remaining with the vehicle until it is towed.
• Provides court testimony by presenting information about the traffic violation and answering questions.
• Performs work outside in variable weather conditions.
• Performs essential assignments as defined by City policy and will be required to work special assignments during emergencies such as inclement weather and events.
• Communicates with the public and must possess good verbal communication skills.

Skills

Verbal communication

Attention to detail

Team player

Independent worker

Education

High school diploma or equivalent

Job description

Description

Norfolk, Virginia is America's most authentic and urban waterfront city. Home to the world's largest naval station and the business, arts, and cultural center of Coastal Virginia, Norfolk has been rated a top place to live, work, play, and raise a family by numerous publications. Working for the City of Norfolk is an opportunity to make a real difference in the lives of others. With our commitment to competitive pay and a strong retirement package, you can do good for your community and do well for yourself. Join a caring workplace that proudly celebrates uniqueness, authenticity, and a shared commitment to improving the lives of our residents.

Norfolk, Virginia is America's most authentic and urban waterfront city. Home to the world's largest naval station and the business, arts, and cultural center of Coastal Virginia, Norfolk has been rated a top place to live, work, play, and raise a family by numerous publications. Working for the City of Norfolk is an opportunity to make a real difference in the lives of others. With our commitment to competitive pay and a strong retirement package, you can do good for your community and do well for yourself. Join a caring workplace that proudly celebrates uniqueness, authenticity, and a shared commitment to improving the lives of our residents.

The City of Norfolk’s Parking Division is an enterprise fund, which falls under the Department of General Services. The Parking Division operates over 19,000 public parking spaces located in 14 garages, 10 lots, and more than 500 street spaces.

Essential Functions

• Enforces City Code by patrolling streets and parking areas in a City vehicle or on foot, checking for expired meters and illegally parked vehicles, issuing citations, and providing information to the public.
• Facilitates the towing of vehicles by contacting the parking ticket office, verifying that the vehicle has three or more outstanding tickets and remaining with the vehicle until it is towed.
• Provides court testimony by presenting information about the traffic violation and answering questions.
• Performs work outside in variable weather conditions.
• Performs essential assignments as defined by City policy and will be required to work special assignments during emergencies such as inclement weather and events.
• Communicates with the public and must possess good verbal communication skills.

Education/Experience

Work requires knowledge necessary to understand basic operational, technical, or office processes. Level of knowledge equivalent to four years of high school or equivalency.

Required

• Six months of experience.
• This position requires attention to detail, including the ability to interpret signage and compile data to complete citations.
• The ability to work independently and as part of a team.

Preferred

• Prefer 6 months of experience in writing citations, background in security, prior Enforcement Parking Officer, Meter Monitor, former Police Officer, or Security Officer.

Additional Information & Requirements

• Valid Driver's License required. A DMV transcript dated within 30 days will be required if selected for hire.

Work Location

Waterside Garage 50 Martins Lane Norfolk, VA 2351

Work Schedule

• Various 40-Hour Shifts between Mondays through Saturdays, 6:30am – 11:30pm.
• Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.
• Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.
• Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.
• Retirement

If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

• The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant’s school of enrollment must be an accredited institution.

Note

The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.

Non-City

Positions listed with a job type designation of \"Non-City\" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.