Parking Enforcement Officer

University of Wisconsin-Madison; Madison (WI); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Wisconsin Retirement System

Job summary

University of Wisconsin–Madison is seeking a Parking Enforcement Officer to support campus parking operations and uphold parking policies. The role monitors lots and structures, assists with permit allocation, and communicates parking options to students, staff, and visitors.

Excellent situational awareness and flexibility are required for day-to-day tasks. This full-time, regular position offers a comprehensive benefits package, including health insurance, paid time off, and participation in

Qualifications

• Experience with Microsoft Suite (Outlook, Excel, Word, etc.).
• Ability to provide excellent customer service to diverse audiences.
• Driver’s license required – valid and meets UW Risk Management standards.

Responsibilities

• Clears snow and ice around access points of parking facilities.
• Enters parking usage data for multiple stall types in campus parking facilities.
• Maintains mechanical functions of parking meters and gate equipment.
• Provides directions and education about parking with customers.
• Vehicle maintenance and inspections.
• Investigates parking eligibility, and compliance with policy.
• Enforces parking violations across property.
• Accurately records vehicle description, location, and parking violation issue parking citations.

Skills

Microsoft Suite

Customer service

Driver's license

Education

High School Diploma or Equivalent

Job description

Job Category

University Staff

Employment Type

Regular

Job Profile

Parking Enforcement Officer

Job Summary

About The Parking Enforcement Officer

The Parking Enforcement Officer position is in the Division of Facilities Planning & Management’s (FP&M) within the Department of Transportation Services. The Parking Enforcement Officer plays a key role in maintaining safe, efficient, and well‑regulated parking operations across the UW–Madison campus. This position ensures compliance with campus parking policies, supports daily parking operations, and provides guidance to students, staff, and visitors regarding available parking options.

This role will monitor parking lots and structures to ensure permit holders can access their designated areas without obstruction. They also conduct stall counts and occupancy checks, which support accurate permit allocation and data‑driven decision‑making by the permits team. Parking Enforcement Officers may assist with posting or bagging reserved stalls, assisting with construction‑related parking adjustments, and completing a variety of operational tasks that arise throughout the day. Successful candidates can shift quickly, show flexibility and strong situational awareness, and the ability to adapt to changing priorities to meet the needs of Campus.

Ongoing/Renewable

Full-Time: 100% FTE

Hours generally scheduled onsite 3:00 PM - 11:30PM Wednesday through Sunday. Occasional nights, weekends and holidays may be required for this position.

Key Job Responsibilities

• Clears snow and ice around access points of parking facilities
• Enters parking usage data for multiple stall types in campus parking facilities
• Maintains mechanical functions of parking meters and gate equipment
• Provides directions and education about parking with customers
• Vehicle maintenance and inspections
• Investigates parking eligibility, and compliance with policy
• Enforces parking violations across property
• Accurately records vehicle description, location, and parking violation issue parking citations

Department

Division of Facilities Planning & Management (FP&M), Transportation Services, Field Services

About Transportation Services

Transportation Services is responsible for the coordination and administration of all transportation-related services for the UW campus community. The primary functions of Transportation Services include the sale/management of parking permits, special event coordination, maintenance and enforcement, construction coordination, lot and booth operations, citation payments and appeals, information technology, financial, transportation planning, and development of multimodal options.

About the Division of Facilities Planning & Management (FP&M):

The Division of Facilities Planning & Management (FP&M) is a full-spectrum service organization that builds, maintains, and operates the physical environment of UW-Madison in the university's education, research, and outreach activities. Find out more about FP&M at https://inside.fpm.wisc.edu/about-fpm.

Compensation

$21.00 hourly minimum

The minimum rate for this position is $21.00, but it is negotiable based on experience and qualifications.

This position offers a comprehensive benefits package, including generous paid time off, competitively priced health/dental/vision/life insurance, tax-advantaged savings accounts, and participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund.

University Staff Benefits Summary

Required Qualifications

• Experience with Microsoft Suite (Outlook, Excel, Word, etc.)
• Ability to provide excellent customer service to diverse audiences
• Driver’s license required – valid and meets UW Risk Management standards

Preferred Qualifications

• Prior experience as a Parking Enforcement Officer or equivalent experience such as a Security Guard, Patrol Officer, Loss Prevention Associate, Event or Crowd Control staff, etc.

Education

• High School Diploma or Equivalent, preferred

Contact Information

Passion Malotky 608-890-1852 [e-mail]

Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.

Institutional Statement on Diversity

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

Equal Opportunity Employer

Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgrounds and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, visit the Human Resources Workplace Poster website.

To request a disability or pregnancy-related accommodation for any step in the hiring process (e.g., application, interview, pre‑employment testing, etc.), please contact the Divisional Disability Representative (DDR) in the division you are applying to. Please make your request as soon as possible to help the university respond most effectively to you.

Employment may require a criminal background check. It may also require your references to answer questions regarding misconduct, including sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).

The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.