Administrative Specialist

University of Wisconsin Madison; Madison (WI); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Comprehensive benefits package

Generous paid time off

Health/dental/vision/life insurance

Job summary

A leading educational institution in Madison, WI is seeking an Administrator for the Office of Student Conduct and Community Standards. This role involves serving as the first point of contact, managing sensitive student information, and ensuring confidentiality. The ideal candidate should have strong administration, organizational skills, and a bachelor’s degree. Key responsibilities include implementing policies, scheduling logistics, and representing the office in committees. A competitive salary starting at $50,000 annually with a comprehensive benefits package is offered.

Qualifications

• Demonstrated skills in administration, organization, and program management.
• Ability to manage multiple tasks in a busy office.
• Communicate with tact and discretion.

Responsibilities

• Implement policies and procedures for the unit.
• Serve on committees representing unit interests.
• Analyze data and compile progress reports.
• Schedule logistics and secure resources.

Skills

Administration skills

Organizational skills

Program management

Interpersonal communication

Confidentiality handling

Education

Bachelor's degree

Master's degree preferred in relevant fields

Tools

Student Information System (SIS)

Maxient

Job description

Job Summary

The Office of Student Conduct and Community Standards (OSCCS) within Student Affairs is looking for an Administrator to serve as the first point of contact for the office. This role involves communicating with students, faculty, staff, parents/guardians, alumni, attorneys, and the public through various channels, including in‑person interactions, email, telephone, text messages, and our Maxient database. To be successful in this position, the Administrator must manage a wide range of situations with patience and understanding. It is crucial to handle sensitive student information properly, maintaining a high level of confidentiality as required by federal and state laws. This position is well‑suited for someone who can develop a thorough understanding of OSCCS services to resolve and document requests, while also escalating urgent issues to the appropriate OSCCS staff, all within a dynamic and fast‑paced environment.

OSCCS is responsible for managing the student misconduct process at the University of Wisconsin‑Madison. This process is governed by three chapters of Wisconsin administrative law that apply to all UW campuses and students (Chapters 14, 17, and 18).

Key Job Responsibilities

• Implements and executes established policies and procedures for a designated work unit to adhere to unit objectives and to align with established strategies
• Serves on committees and attends meetings, representing the interests of the unit or program
• Assists, recommends, and advises staff on unit or program administrative issues, personnel matters, and budgetary problems
• Analyzes data and trends, compiles progress reports, and provides appropriate recommendations or conclusions in support of the assigned operational work unit(s)
• Handle sensitive information appropriately, maintaining high level of confidentiality of student information, as required by federal and state law.
• Schedules logistics and secures resources for a designated work unit to contribute to the day‑to‑day operational success

Department

Student Affairs, Student Advocacy, Office of Student Conduct and Community Standards (OSCCS)

Reporting to the Dean of Students, within the Student Affairs division, the Office of Student Conduct and Community Standards at UW‑Madison strives to ensure the university's teaching, learning, research and service activities occur in living and learning environments that are safe and free from violence, harassment, fraud, theft, disruption and intimidation. OSCCS is responsible for addressing student academic and non‑academic misconduct; this responsibility is separate from and independent of any civil or criminal action resulting from a student's conduct. The office is committed to respecting students' constitutional rights, including rights of freedom of speech or to peaceably assemble with others. https://conduct.students.wisc.edu/

Student Affairs at the University of Wisconsin‑Madison is led by the vice chancellor for student affairs. Our staff is dedicated to serving students and to helping them succeed in and out of the classroom in areas including health and well‑being, student success and belonging, leadership and engagement, and student advocacy. Student Affairs includes departments led by the dean of students; departments that provide belonging spaces and leadership resources; the Wisconsin Union; University Health Services; and University Recreation and Well‑being.

Compensation

The expected minimum starting salary for this position is $50,000.00 annually. Actual pay will depend on experience and qualifications. This position offers a comprehensive benefits package, including generous paid time off, competitively priced health/dental/vision/life insurance, tax‑advantaged savings accounts, and participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund. For a summary of benefits, please see https://www.wisconsin.edu/ohrwd/benefits/download/fasl.pdf

Required Qualifications

• Demonstrated skills in administration, organization, and program management.
• Ability to manage multiple tasks and responsibilities while effectively organizing and coordinating diverse activities in a busy office environment with many interruptions.
• Ability to communicate with tact, courtesy, and discretion when interacting with all customers.

Preferred Qualifications

• Experience as an authorized user of a Student Information System (SIS) and/or Maxient.
• Previous professional experience in Student Life (Student Affairs) or work related to the student conduct process.

Education

Bachelor's degree required

Master's degree preferred in student affairs, education, counseling, or comparable program

How to Apply

To begin the application process, please click on the "Apply Now" button. As part of your application, you will need to upload the following documents:
1. A current resume.
2. A cover letter that addresses your experience and qualifications relevant to this position.

Please note, there is only one attachment field. You must upload all your documents into the one attachment field.

Application reviewers will evaluate the materials you submit, including your resume and cover letter, to identify qualified applicants who will advance in the recruitment process. Please ensure that your application is complete and submitted by the deadline to be considered for this position. Successful applicants must be authorized to work in the United States by their start date and must maintain continuous work authorization for the duration of their employment (i.e., a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without the need of employer sponsorship).

Contact Information

Angel Cartagena, [e-mail]

Relay Access (WTRS): 7‑1‑1. See RELAY_SERVICE for further information.

Institutional Statement on Diversity

Diversity is a source of strength, creativity, and innovation for UW‑Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin‑Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

The University of Wisconsin‑Madison is an Equal Opportunity Employer.

Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgrounds and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, visit the Human Resources Workplace Poster website.

To request a disability or pregnancy‑related accommodation for any step in the hiring process (e.g., application, interview, pre‑employment testing, etc.), please contact the Divisional Disability Representative (DDR) in the division you are applying to. Please make your request as soon as possible to help the university respond most effectively to you.

Employment may require a criminal background check. It may also require your references to answer questions regarding misconduct, including sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).

The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on‑campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW‑Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.