Parking Enforcement Officer

Propark Mobility; Daly City (CA); On-site; USD 40,000 - 44,000; Full time

Benefits offered by this job

Free parking

Job summary

Propark Mobility is seeking a Parking Enforcement Officer in Pacifica, CA. The role involves directing patrons, issuing tickets, and handling transactions within a full-time shift schedule.

You will document daily metrics, maintain a professional demeanor with customers, and support management with small maintenance tasks and special projects as needed.

Qualifications

• Must be at least 18 years old.
• High School degree preferred but not required.
• Ability to read, comprehend, and communicate effectively both verbally and in writing.
• Ability to work in a fast-paced environment.
• Maintain a professional and friendly demeanor with customers and staff.
• Availability mornings, evenings, and overnight.

Responsibilities

• Direct patrons where to park and guide them.
• Issue tickets and record required information.
• Process exception transactions per policy, including forms.
• Complete daily shift paperwork with traffic and transaction totals.
• Maintain company standards of service: greet customers, answer questions, resolve issues, thank customers on exit.
• May perform small cleaning or maintenance tasks as requested by management.
• Participate in other special projects as assigned by location management.

Skills

Reading & writing

Customer service

Communication

Professional demeanor

Fast-paced environment

Availability mornings/evenings/overnn

Education

High School diploma (preferred)

Job description

Parking Enforcement Officer

Pay Rate: $20.00 per hour

Job Type: Full-Time

Location: Pacifica, California

Shift: Monday to Friday 10:00am to 6:30pm

What we’re looking for:

• Direct patrons where to park.
• Issue tickets to customers, recording the required information on each ticket.
• Process exception transactions (e.g., lost tickets, grace period tickets, etc.) according to company policy, including completing the applicable form.
• Complete the daily shift paperwork by recording the number of transactions by parking rate, number of vehicles in and out of the facility, number of contract parkers, vehicles left in the facility, number of validated tickets and exception tickets.
• Provide the company’s standards of service with each customer including maintaining the required uniform appearance, stating the company greeting, answering questions, resolving issues and thanking each customer upon exit.
• May be asked by local management to complete small cleaning or maintenance tasks according to the company’s maintenance checklists.
• Other special projects as assigned by location management.

Must Haves

• You are at least 18 years old.
• High School degree preferred but not required.
• Ability to read, comprehend, and communicate effectively both verbally and through written correspondence.
• Ability to work in a fast-paced environment.
• Ability to maintain a professional and friendly demeanor when working with other employees and the parking customer.
• Ability to provide customer resolution in a professional and friendly manner.
• Available Mornings, Evenings, Overnight

Good To Haves

• Customer service: 1 year+

Physical Demands and Working Conditions

The physical demands of this position and the work environment characteristics described below are representative of those that must be met by an employee to perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential job functions.

Physical Demands: the employee will be required to stand, walk, sit, use hands-to-fingers, handle tools
or controls, reach with hands or arms, talk and hear. Employee must occasionally lift and/or move objects
up to 25lbs.

Work Environment: the employee may be subjected to weather conditions prevalent at the time. The
employee is regularly exposed to fumes and airborne particles. The noise level in this work environment
can range from minimal to moderate.

• This list is not all-inclusive. The full job description will be provided at your interview.
• Free parking while working at your assigned Propark location(s).

Propark is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.