Parking Enforcement & Community Advocate

Allentown-Parking-Authority; Allentown (Lehigh County); On-site; USD 29,000 - 32,000; Full time

Job summary

Allentown Parking Authority is seeking a Parking Enforcement Officer dedicated to serving the community. This role focuses on fair parking practices, public education, and courteous service while enforcing city ordinances.

You will work Saturdays to Wednesdays or Wednesdays to Sundays from 7:00am to 3:30pm, earning a starting rate of $21.00 per hour with benefits after 90 days. The position requires a valid license, bicycling certification, and physical ability to walk long distances.

Qualifications

• High School diploma or GED is required.
• Valid driver’s license required.
• Ability to ride a bicycle and complete bicycle certification.
• Ability to walk 4–8 miles daily, uneven terrain, bend and lift up to 35 pounds.
• Must operate a motor vehicle in all weather conditions.
• Customer service, community relations, or law enforcement experience preferred.
• Essential Employee; must report to work in all weather.

Responsibilities

• Act as an ambassador by providing courteous interactions with residents, visitors, and business owners.
• Educate the public on parking regulations and their community benefits.
• Monitor areas to enforce parking regulations and ensure fair use.
• Issue citations and explain the reasoning to drivers.
• Maintain accurate records of citations, warnings, and interactions.
• Handle disputes calmly and de-escalate tensions.

Skills

Interpersonal communication

Calm under pressure

Technology proficiency

Microsoft Word

Education

High School diploma or GED

Job description

Allentown Parking Authority is seeking a Parking Enforcement Officer dedicated to serving the community. This role focuses on fair parking practices, public education, and courteous service while enforcing city ordinances.

You will work Saturdays to Wednesdays or Wednesdays to Sundays from 7:00am to 3:30pm, earning a starting rate of $21.00 per hour with benefits after 90 days. The position requires a valid license, bicycling certification, and physical ability to walk long distances.