Community-Engaged Parking Officer

Allentown Parking Authority; Allentown (Lehigh County); Sur place; USD 24 000 - 34 000; Plein temps

Résumé du poste

Allentown Parking Authority seeks a Parking Enforcement Officer to engage with residents and visitors, educate on regulations, and promote fair parking practices. The role emphasizes respect, empathy, and exceptional customer service while enforcing parking ordinances.

The officer will monitor designated areas, issue citations when needed, and work with local schools and businesses to address concerns. Geography knowledge of Allentown helps provide accurate directions to citizens.

Qualifications

• High school diploma or GED required.
• Valid driver's license required.
• Bike certification and ability to ride a bicycle.
• Walk 4–8 miles daily on uneven terrain; lift up to 35 pounds.
• Operate a motor vehicle in all weather conditions.
• Customer service experience preferred.

Responsabilités

• Engage with residents and visitors; educate on parking regulations.
• Enforce parking rules; issue citations when needed and explain processes.
• Coordinate with local schools and businesses to address parking needs.
• Maintain records of citations, warnings, and interactions with the public.
• Resolve conflicts with tact and diplomacy; de-escalate when necessary.
• Perform all other duties as assigned.

Connaissances

Interpersonal skills

Communication skills

Calm under pressure

Technology usage

Formation

High school diploma or GED

Outils

Microsoft Word

Handheld citation devices

Description du poste

Allentown Parking Authority seeks a Parking Enforcement Officer to engage with residents and visitors, educate on regulations, and promote fair parking practices. The role emphasizes respect, empathy, and exceptional customer service while enforcing parking ordinances.

The officer will monitor designated areas, issue citations when needed, and work with local schools and businesses to address concerns. Geography knowledge of Allentown helps provide accurate directions to citizens.