Parking Enforcement Associate-Regular

Towson University; Baltimore (MD); On-site; USD 34,000 - 52,000; Full time

Job summary

The Towson University Operations team is seeking a Parking Enforcement Officer to patrol campus lots, issue citations with computerized devices, and assist students, faculty, and visitors with parking and transportation questions.

The role requires a high school diploma and 2 years of related experience, a valid Maryland driver's license with minimal points, and the ability to walk or stand for long periods in all weather.

Qualifications

• Requires a high school diploma or equivalent with two years of applicable experience.
• Ability to learn and interpret parking regulations and procedures; learn and utilize several computerized systems.
• Must be able to walk and/or stand for extended periods in all weather conditions.
• Criminal Background Investigation is required for employment.

Responsibilities

• Conduct foot and vehicle patrols to issue parking citations using computerized equipment.
• Provide customer assistance to campus community and visitors about parking and transportation services.
• Monitor parking lots and direct guests to appropriate areas during campus events.
• Perform basic maintenance for the parking program including sign installation/removal, painting, and setting up parking control devices.

Skills

Customer service

Regulatory interpretation

Walk/stand long hours

Education

High school diploma

Two years of applicable experience

Job description

Responsibilities and Duties

• Conducts foot & vehicle patrols of assigned territories to perform duties related to the issuance of parking citations using several types of computerized equipment.
• Provides customer assistance to members of the campus community and visitors about parking and transportation services.
• Monitors parking lots and directs guests to appropriate parking areas for various events held across campus.
• Completes basic maintenance tasks associated with the parking and transportation program to include sign installation and removal, painting, basic system, and equipment preventative maintenance, and setting up and breaking down parking control devices.

Qualifications and Skills

• High school diploma, or equivalent, and two years of applicable experience.
• Ability to learn and interpret parking regulations and procedures; ability to learn and utilize several different computerized systems; and the ability to walk and/or stand for extended periods of time in all weather conditions.
• The successful candidate is an ambassador for the University and must be able to adapt to changing situations and handle difficult customers while maintaining excellent customer service skills.
• A valid Maryland Non-commercial Class C driver’s license or equivalent with no more than 5 points is required and candidate must fulfill the requirements to operate a Maryland State Vehicle.
• Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis with 30 college credits being equivalent to one year of experience.
• A Criminal Background Investigation is required for the hired candidate and the results may impact employment.

Organization: Operations

Primary Location: Main Campus

Job Posting: Sep 17, 2026