Parking Enforcement Associate-Regular

Towson University; Towson (MD); On-site; USD 38,000 - 47,000; Full time

Benefits offered by this job

Tuition remission

Health benefits

Paid time off

Job summary

Towson University seeks a Parking Enforcement Associate to patrol the campus, issue parking citations, and assist with events. The role is essential personnel and requires interacting with the campus community.

Candidates should have a high school diploma or equivalent and a Maryland Class C driver’s license, with the ability to work in all weather conditions while maintaining excellent customer service.

Qualifications

• High school diploma or equivalent required.
• Ability to learn and interpret parking regulations and procedures.
• Must be able to walk/stand for extended periods in all weather conditions.
• Ability to interact professionally with students, staff, and visitors.

Responsibilities

• Patrols on foot and by vehicle to enforce parking regulations.
• Provide customer assistance regarding parking and transportation services.
• Direct guests to parking areas during campus events.
• Perform basic maintenance tasks related to parking operations.

Skills

Customer service

Communication

Problem solving

Professionalism

Education

High school diploma or equivalent

Tools

Maryland Class C driver’s license

Job description

Job Summary

Towson University (TU) has earned distinction as both a top-100 public university and one of the nation\'s great colleges to work for. Located north of Baltimore, TU currently enrolls over 20,000 students and is the second-largest university in the prestigious University System of Maryland. Towson University fosters a climate that is grounded in respect to cultivating the intellectual and personal growth of the entire university community.

Towson University (TU) has earned distinction as both a top-100 public university and one of the nation\'s great colleges to work for. Located north of Baltimore, TU currently enrolls over 20,000 students and is the second-largest university in the prestigious University System of Maryland. Towson University fosters a climate that is grounded in respect to cultivating the intellectual and personal growth of the entire university community.

Parking and Transportation Services is responsible for ensuring the safe and efficient use of the parking resources and the safe transport of community members who utilize the campus shuttle and charter services. The Parking Enforcement Associate is a position with high visibility on campus and is responsible for patrolling the campus to enforce parking regulations and assisting with various campus events. May also serve as a back-up for Paratransit Services upon meeting qualifications. This position is classified as Essential personnel.

Responsibilities And Duties

• Conducts foot & vehicle patrols of assigned territories to perform duties related to the issuance of parking citations using several types of computerized equipment.
• Provides customer assistance to members of the campus community and visitors about parking and transportation services.
• Monitors parking lots and directs guests to appropriate parking areas for various events held across campus.
• Completes basic maintenance tasks associated with the parking and transportation program to include sign installation and removal, painting, basic system, and equipment preventative maintenance, and setting up and breaking down parking control devices.

Qualifications and Skills

• High school diploma, or equivalent, and two years of applicable experience.
• Ability to learn and interpret parking regulations and procedures; ability to learn and utilize several different computerized systems; and the ability to walk and/or stand for extended periods of time in all weather conditions.
• The successful candidate is an ambassador for the University and must be able to adapt to changing situations and handle difficult customers while maintaining excellent customer service skills.
• A valid Maryland Non-commercial Class C driver\'s license or equivalent with no more than 5 points is required and candidate must fulfill the requirements to operate a Maryland State Vehicle.
• Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis with 30 college credits being equivalent to one year of experience.
• A Criminal Background Investigation is required for the hired candidate and the results may impact employment.

Salary and Benefits

$42,770 annually and full University benefits that includes annual leave, up to 17 holidays, personal and sick days; excellent health, life, and retirement plans; and tuition remission. Applicants with TU or USM service may receive salary credit. When applicable, a 2.5% increase may be added to the annual salary, pending successful completion of the initial six-month probationary period, for this position. To learn more about our benefits, please click here. TU also offers a variety of great perks and discounts, which can be found here.

This position will be open for a minimum of 14 days. For consideration, please submit a cover letter and resume with your online application.

Organization: Operations Primary Location: Main Campus Job Posting: Sep 17, 2026