Parking Customer Support Specialist

The Car Park; Boise (ID); Híbrido; USD 17 000 - 24 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

PTO

Paid parental leave

Volunteer time off

Paid holidays

Bereavement

Medical insurance

Resumo da oferta

The Car Park is seeking a Customer Service Representative in Boise to handle inbound calls from local parking locations, assist guests with entry and exit, and provide general parking information.

Ideal candidates will have strong customer service experience, excellent communication, and the ability to multitask while using Windows 10. Benefits include PTO, paid holidays, healthcare, 401(k), and more.

Qualificações

• Excellent customer service skills.
• Strong written and verbal communication.
• Typing 30+ words per minute recommended.

Responsabilidades

• Answer incoming calls from local parking locations.
• Assist guests, valets, and monthly parkers with entry and exit.
• Coordinate with Field and Ambassador Staff for events, incidents, and equipment issues.
• Monitor camera surveillance and parking systems in area garages and lots.
• Test garage and elevator intercoms and manage garage space counts.
• Provide general information about ticket fees, hours, and events.

Conhecimentos

Customer service

Windows 10 proficiency

Communication skills

Typing 30+ wpm

Multitasking

Punctuality

Trustworthiness

Formação académica

High School diploma or higher

Descrição da oferta de emprego

The Car Park is seeking a Customer Service Representative in Boise to handle inbound calls from local parking locations, assist guests with entry and exit, and provide general parking information.

Ideal candidates will have strong customer service experience, excellent communication, and the ability to multitask while using Windows 10. Benefits include PTO, paid holidays, healthcare, 401(k), and more.