PARKING CONTROL OFFICER

Munis Self Service; Portland (ME); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Free employee health insurance

Sick, vacation, and personal leave

Retirement plans including pension

Job summary

The City of Portland is seeking dedicated individuals for outdoor and indoor work in the Parking Division. You will enforce parking regulations, operate in both independent and team settings, and engage with the public with strong customer service and communication skills.

This union position offers a 37.5-hour work week (4 days) with a starting pay rate of $23.39/hour, plus comprehensive benefits. Applications accepted until filled; background check required.

Qualifications

• Previous customer service experience and excellent customer service skills.
• Ability to follow oral and written instructions.
• Ability to work independently.
• Familiarity with Word and Excel.
• Good communication and strong customer service.

Responsibilities

• Enforce parking laws in Portland using patrols and equipment.
• Communicate clearly with the public and internal teams.
• Work effectively both independently and in a team.
• Maintain safety and awareness in varied weather conditions.

Skills

Customer service

Communication

Follow instructions

Tools

Word

Excel

Job description

The Parking Division is currently looking for enthusiastic individuals that enjoy working outdoors and working independently, as well as in a team setting. If you are self-motivated and enjoy a challenge, this could be a great fit.

We utilize a variety of techniques and tools to enforce the parking laws in the city, i.e., foot/bicycle patrol, LPR vehicles, etc. If you are a detail-oriented person that has a good sense of fairness and judgement making, we would love to hear from you. The ability to communicate clearly is a must, as well as excellent customer service skills.

Requirements

• Previous customer service experience and excellent customer service skills.
  
• Ability to follow oral and written instructions.
  
• Ability to work independently.
  
• Familiarity with Word and Excel.
  
• Knowledge of or the ability to learn both the layout of the City and two-way radio communication procedures.
  
• Ability to perform light physical work with frequent standing and walking, reaching, stooping, lifting/carrying objects weighing 25 lbs., and field of vision to move quickly or to stand in traffic and avoid being hit by vehicles.
  
• Ability and willingness to work in varied weather conditions.
  
• Ability to pass pre-employment physical assessment.
  
• Must possess valid Maine Class C driver's license (must provide license number) and maintain a good driving record.

Schedule

Full-time position (37.5 hrs/week - 4-day work week):
10 am-8 pm, Monday, Wednesday, Friday; 10 am-7:30 pm Thursday.

Applications accepted until filled

Offers of employment are contingent upon the completion of a satisfactory criminal background check.

Salary & Benefits

This is a union position, CEBA Grade 11 - with a starting pay rate $23.39/hour.
For more information about compensation with the City of Portland, please refer to the union specific pay plans and agreements.

The City of Portland prides itself on its outstanding benefits and collegial and mission-driven work environment.
City benefits include:

• Free employee health insurance with the completion of wellness incentives
  
• Thirteen paid holidays
  
• Sick, vacation, and personal leave
  
• Life, dental, vision and income protection insurances
  
• Choice of retirement plans, including a pension plan
  
• Fitness Reimbursement
  
• Use of City recreation facilities
  
• Discount on professional development programs through USM and Thomas College

If you have any questions or need assistance with the application, please email Human Resources at [e-mail] or call 207-874-8624.

The City of Portland believes that to do our best work, our employees need to reflect the diverse, vibrant community we serve. We are an equal opportunity employer and are committed to celebrating all dimensions of diversity in the workplace. Applicants are considered without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, age, veteran status, disability, or any other applicable legally protected characteristics. If you need to request a reasonable accommodation, please call 207-874-8624 or email [e-mail].