Parking Control Officer

Kinsley Power Systems; Cambridge (MA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health, Dental and Vision benefits

Vacation and sick leave eligible

Sick Incentive Pay eligible

3 Personal Days

14 Paid Holidays

City transportation benefits

Job summary

The City of Cambridge Department of Transportation is seeking personnel to enforce parking rules and regulations across city streets and lots. You will ticket overtime and permit violations, patrol routes, and document enforcement activities.

Responsibilities include writing reports, responding to weather-related regulations, and working outdoors in all conditions. The role requires clear communication, regulation interpretation, and strong public-facing skills.

Qualifications

• Ability to communicate effectively with coworkers and the public, both verbally and in writing.
• Ability to interpret regulations and read signs.
• Ability to deal with a diverse general public in a professional manner.
• Ability to manage conflict and de-escalate difficult situations.
• Basic math skills needed.

Responsibilities

• Tickets illegally parked cars using a handheld Ticketing Device.
• Patrols assigned routes, such as parking lots and City streets.
• Electronically monitors vehicles parked in both metered and non-metered areas in order to ticket overtime and permit parking violators.
• Enforces the City’s snow and ice regulations during winter months by issuing notices to homeowners that have not safely cleared their property.
• Prepares and writes reports relative to enforcement duties, and performs related duties as required.

Skills

Communication

Regulation interpretation

Conflict de-escalation

Written communication

Basic math

Tools

Handheld Ticketing Device

Radio

Ticketing supplies

Job description

ABOUT THE DEPARTMENT:

The City of Cambridge Department of Transportation (DOT) supports the safety and health of the Cambridge community by creating and sustaining a high-quality street and parking system that supports a range of transportation options for all those who live, travel, and park in Cambridge.

OVERVIEW:

Performs duties required for the enforcement of all parking rules and regulations in the City of Cambridge.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Tickets illegally parked cars using a handheld Ticketing Device.
• Patrols assigned routes, such as parking lots and City streets.
• Electronically monitors vehicles parked in both metered and non-metered areas in order to ticket overtime and permit parking violators.
• Enforces the City’s snow and ice regulations during winter months by issuing notices to homeowners that have not safely cleared their property.
• Prepares and writes reports relative to enforcement duties, and performs related duties as required.

MINIMUM REQUIREMENTS:

• Ability to communicate effectively with coworkers and the public, both verbally and in writing.
• Ability to interpret regulations and read signs.
• Ability to deal with a diverse general public in a professional manner.
• Ability to manage conflict and de-escalate difficult situations.
• Basic math skills needed.

PREFERRED QUALIFICATIONS:

• Bilingual skills a plus.

PHYSICAL DEMANDS:

• Will frequently need to maneuver between tight spaces.
• Must be able to carry the handheld Ticketing Device, Radio, and ticketing supplies; such as envelopes, rolls of tickets and route cards etc.
• Will need to reach across windshield to position ticket.
• Sufficient independent mobility to travel throughout the City under all weather conditions.
• Ability to work outside and walk the assigned enforcement route for a minimum of 8 hours per day.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT:

Outside work environment with exposure to all weather conditions at all times of year.

SUMMARY OF BENEFITS:

• Competitive Health, Dental and Vision benefits
• Vacation and sick leave eligible
• Sick Incentive Pay eligible
• 3 Personal Days
• 14 Paid Holidays
• City employee transportation benefits (T-Pass reimbursement Bluebikes membership, EZRide Shuttle)