Parking Concierge & Guest Services for Live Events

Oak View Group

Lowell (MA)

On-site

USD 23,000 - 32,000

Part time

4 days ago

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Benefits offered by this job

401(k) Savings Plan

401(k) Matching

Job summary

Oak View Group is seeking a Parking Ambassador to manage guest parking at Tsongas Center, LeLacheur Park, and Kennedy Family Athletic Complex. Responsibilities include directing vehicles, processing cashless payments, and validating pre-sold passes. The position pays an hourly rate of $20.

Benefits for Part-Time Roles include a 401(k) Savings Plan and 401(k) Matching. This role is open through December 25, 2026.

Qualifications

High school education or equivalent.
1 year of experience in a similar role.
Experience working in the customer service industry is a plus.

Responsibilities

Match guest parking pass and provide real-time guidance to the parking location.
Process cashless guest payments through handheld equipment.
Guide vehicles on campus roadways and through parking lots and parking stalls.
Conduct routine vehicle inventory counts before and during events.
Provide excellent customer service by assisting guests and employees promptly and in a friendly manner.
Follow and comply with safety regulations and standards.
Provide basic parking lot upkeep, including sweeping and light litter removal.
Perform other duties to ensure productive parking operations, including moving equipment, including traffic cones, barrels, delineators, movable signage, and barricades, to ensure efficient operations.