Parking Concierge & Guest Experience

Reimagined Parking; Dallas (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Generous Paid Time Off

Health plans (medical, dental, vision)

Life and disability insurance

401(k) Plan with employer match

Employee Assistance Program

Parental and caregiver leave

Job summary

Reimagined Parking in Dallas is seeking a Parking Ambassador (UTSW) to serve as the frontline representative for parking operations and to deliver exceptional customer service for guests, tenants, and visitors.

The role requires a friendly demeanor, clear communication, and the ability to assist patrons with parking-related needs while maintaining safety and organization across outdoor facilities. This is a full-time, outdoor, customer-facing position with flexible shifts.

Qualifications

• Must be at least 18 years of age.
• High school diploma or equivalent preferred.
• Dependable, punctual, and professional in appearance and conduct.
• Must successfully pass a background check and be eligible to work in the United States (E-Verify).

Responsibilities

• Provide a welcoming and professional experience to all customers and visitors
• Greet and assist patrons with parking directions, payment options, and general inquiries
• Monitor parking areas to ensure compliance with facility rules and regulations
• Issue parking citations or warnings when necessary, following company policies
• Respond promptly and courteously to customer concerns, complaints, or service requests
• Assist with traffic flow during peak hours, special events, or emergencies
• Perform basic facility checks (signage visibility, cleanliness, equipment functionality)
• Report hazards, incidents, or maintenance issues to management
• Utilize parking systems or handheld devices as required
• Maintain a clean, safe, and orderly parking environment
• Represent the organization positively and professionally at all times

Skills

Customer service

Hospitality experience

Basic computer proficiency

Clear communication

Instruction following

Education

High school diploma or equivalent

Job description

Reimagined Parking in Dallas is seeking a Parking Ambassador (UTSW) to serve as the frontline representative for parking operations and to deliver exceptional customer service for guests, tenants, and visitors.

The role requires a friendly demeanor, clear communication, and the ability to assist patrons with parking-related needs while maintaining safety and organization across outdoor facilities. This is a full-time, outdoor, customer-facing position with flexible shifts.