Parking Call Center Pro — Evening & Weekend Shifts

ABM Industries Inc.; Chicago (IL); On-site; USD 19,000 - 28,000; Full time

Job summary

ABM Industries Inc. is seeking a customer-focused Call Center Representative to join our team. You will handle inbound and outbound calls, assist customers with parking inquiries, resolve complaints, and provide accurate information to resolve issues, ensuring a positive experience.

Schedule includes evening shifts: Thursday & Friday 6:00 PM–12:00 AM and Saturday & Sunday 4:00 PM–12:00 AM. We offer a comprehensive benefits package; prior call center experience not required.

Qualifications

• Handle inbound and outbound calls to assist customers with parking inquiries and information needs.
• Resolve complaints and provide correct information to resolve issues.
• Demonstrate strong communication and problem-solving abilities in a fast-paced environment.

Responsibilities

• Handle inbound and outbound calls to assist customers.
• Resolve complaints and provide correct information to resolve issues.
• Deliver exceptional customer service for parking operations.

Skills

Customer service

Communication

Problem-solving

Call center

Job description

ABM Industries Inc. is seeking a customer-focused Call Center Representative to join our team. You will handle inbound and outbound calls, assist customers with parking inquiries, resolve complaints, and provide accurate information to resolve issues, ensuring a positive experience.

Schedule includes evening shifts: Thursday & Friday 6:00 PM–12:00 AM and Saturday & Sunday 4:00 PM–12:00 AM. We offer a comprehensive benefits package; prior call center experience not required.