Parking Attendant

UPMC; Erie (Erie County); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plan

Tuition assistance

Employee discounts

Job summary

UPMC is seeking a Parking Attendant to warmly greet patients, visitors, and families as they arrive. You will safely park and retrieve vehicles, assist with wayfinding, and support parking operations across the campus with a strong focus on customer service.

You will work rotating shifts on the campus, with weekends and holidays required, and must maintain safety protocols while handling keys and equipment. Benefits are included within the comprehensive program.

Qualifications

• High school diploma or equivalent preferred.
• Ability to follow written and verbal instructions.
• Strong communication, customer service, and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Valid driver's license required.

Responsibilities

• Greet patients, visitors, and guests with professionalism and courtesy.
• Safely park and retrieve vehicles following safety procedures.
• Maintain accurate vehicle records and manage keys securely.
• Assist with traffic flow and parking operations in valet areas.
• Operate departmental communication equipment and respond to service requests.
• Provide wayfinding assistance and help guests navigate the campus.
• Assist with monitoring parking equipment and replenish tickets/paper.
• Support employee transportation services, including the shuttle when needed.
• Report vehicle damage or incidents to leadership immediately.
• Perform additional duties to support parking operations and customer service.

Skills

Strong communication

Customer service

Teamwork

Punctuality

Safety awareness

Education

High school diploma or equivalent

Job description

Parking Attendant

Make a Difference from the Moment Patients Arrive

Join our Parking & Valet team and help create a welcoming experience for patients, visitors, and families. As a Valet Parking Attendant, you'll safely park and retrieve vehicles, assist guests with wayfinding, support parking operations across campus, and play an important role in providing exceptional customer service.

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Schedule

• Rotating shifts: 10:00 a.m. - 6:00 p.m., 11:00 a.m. - 7:00 p.m., and 12:00 p.m. - 8:00 p.m.

• Combination of 1st and 2nd shift hours

• Rotating weekends and holidays required

Responsibilities

• Greet patients, visitors, and guests with professionalism, courtesy, and a positive attitude.

• Safely park and retrieve customer vehicles while following all safety procedures.

• Maintain accurate vehicle records and securely manage vehicle keys.

• Assist with traffic flow and parking operations in designated valet areas.

• Operate departmental communication equipment and respond promptly to service requests.

• Provide wayfinding assistance and help guests navigate the hospital campus.

• Assist with parking equipment monitoring and basic upkeep, such as replenishing tickets and receipt paper.

• Support employee transportation services, including operation of a non-CDL employee shuttle when needed.

• Report vehicle damage, incidents, or operational concerns to leadership immediately.

• Perform additional duties that support parking operations and customer service excellence.

What We're Looking For

• Strong communication and customer service skills.

• Ability to work in a busy, fast-paced environment while maintaining attention to safety and detail.

• Ability to multitask and work effectively both independently and as part of a team.

• Professional, dependable, and punctual with a positive attitude.

• Valid driver's license required; a clean driving record within the past five years is preferred.

• Ability to drive a manual transmission is a plus.

Why Join Our Team?

Our team is known for its supportive, collaborative culture and hands-on leadership. You'll have the opportunity to work with a variety of vehicles, help people during important moments in their lives, and be part of a team that values service, teamwork, and professionalism. We offer a comprehensive benefits package that includes medical, dental, vision, retirement savings, tuition assistance, employee discounts, and more.

Successful team members are dependable, customer-focused, willing to help others, and committed to going the extra mile to ensure an exceptional experience for every patient and visitor.

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• High school diploma or equivalent preferred.

• Ability to follow written and verbal instructions.

• Strong communication, customer service, and interpersonal skills.

• Ability to work independently and as part of a team in a fast-paced environment.

• Valid driver's license required.

Licensure, Certifications, and Clearances

• Act 31 Child Abuse Recognition and Reporting Training required within 90 days of hire (and renewal as required).

• Pennsylvania Act 33 Clearance.

• Pennsylvania Act 34 Clearance.

• FBI Fingerprint Clearance (Act 73).

• All required clearances must be maintained throughout employment.

UPMC is an Equal Opportunity Employer/Disability/Veteran