Parking Attendant

American Airlines Center; Dallas (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

American Airlines Center is seeking energetic Parking Attendants to join Parking Services. You will greet guests, process parking transactions on smartphone devices, and direct vehicles to available spaces during events.

The role emphasizes a friendly, fan-first attitude, professional appearance, and the ability to handle revenues and receipts accurately in a fast-paced arena environment.

Qualifications

• High school diploma or GED preferred.
• Ability to navigate smartphone devices to process parking transactions.
• Parking experience preferred.
• Must be customer-service oriented, have a fan-friendly attitude and a professional appearance.
• Ability to speak well to patrons and other employees.
• Ability to read, write and comprehend simple instructions, short correspondence, and memos.
• Ability to ensure correct lot rate is entered in the smart device for all lots.

Responsibilities

• Greet each guest entering parking facility and assist guests with questions.
• Collect revenues and issue receipts for parking.
• Scan parking passes from prepaid guests.
• Check guest names off list on VIP app.
• Direct vehicles to closest available parking space.
• Set up and move traffic cones, signs and barricades to control traffic.
• Follow all Parking Policies and Procedures.

Skills

Customer service oriented

Greet patrons

Process parking transactions

Professional appearance

Speak to patrons

Read and write

Education

High school diploma or GED

Tools

Smartphone device

Job description

American Airlines Center is one of the nation’s top arenas. Since openings its doors in 2001, American Airlines Center has been setting the precedent for sporting and live entertainment events. Bringing in a variety of big name shows and housing both the Dallas Mavericks and the Dallas Stars. American Airlines Center serves more than 2 million guests during 200+ live events each year. We aim to provide genuine, memorable and innovative experiences to every single one of our guests and demand excellence and creativity in everything we do.

We are seeking energetic and customer service oriented Parking Attendants to join our Parking Services team. The parking attendant will greet patrons in a friendly and positive manner, charge guests appropriate lot rate and issue credit card or debit card receipts for all transactions, check authorized names off list, and/or collect valid parking pass as guests enter the facility. Directs vehicles to available parking spaces and assists customers with questions within the parking lots and garages during events.

Essential Functions

• Follows all Employee Safety Guidelines and building protocols
• Greets each guest entering parking facility and assists guests with questions
• Collects revenues and issues credit card/debit card receipts to all guests
• Scans parking passes from prepaid guests
• Checks name off list of guests on the authorized parking VIP app list
• Directs vehicles to the closest available parking space
• Set ups and moves traffic cones, signs and barricades as necessary to control traffic in assigned area
• Follows all Parking Policies and Procedures
• Other duties as assigned

Education/ Qualifications

• High school diploma or general education degree (GED) preferred
• Ability to navigate Smart phone devices to process all parking transactions
• Parking experience preferred
• Must be customer-service oriented, have a fan-friendly attitude and a professional appearance at all times
• Ability to speak well to patrons and other employees
• Ability to read, write and comprehend simple instructions, short correspondence, and memos
• Ability to make sure correct lot rate is entered in the smart device for all lots

Physical Demands / Work Environment

• Must adhere to all company safety and building protocols
• Ability to regularly stand for 4-6 hours in a period of time
• Ability to walk, run and use hands to feel or handle, reach, talk and hear;
• Requires specific vision abilities: close vision, distance vision, color vision, peripheral vision and ability to adjust focus
• Requires the ability to lift and/or move up to 25 pounds as needed
• The noise level in the work environment is usually moderate, however, during events, the noise level may be loud
• Requires working mornings, afternoons, evenings, weekends and holidays as needed
• Exposed to fumes or airborne particles
• Requires working near moving vehicles
• Requires working in outdoor weather conditions, frequently being exposed to extreme temperatures

AMERICANS WITH DISABILITIES ACT - JOB ACCOMMODATION REQUESTS

Any individual who requests a job accommodation due to a physical or mental impairment will require a dialogue with Human Resources to determine if the individual can perform the essential duties of the job, with or without a reasonable accommodation. Medical documentation will be required to support any request for medical restrictions that impact job duties.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.