Parking Ambassador | Part-Time | Civic Centre Parkade

Oak View Group; Tulsa (OK); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

401(k) Savings Plan

401(k) matching

Job summary

Oak View Group is seeking a Parking Ambassador at Civic Centre Parkade to ensure a smooth guest parking experience. You will process cashless payments and direct vehicles to stalls, while maintaining safety and service standards.

The role is part-time with benefits like a 401(k) plan and matching. Occasional outdoor shifts and event-based hours are required, with open-ended opportunities to support events across the campus.

Qualifications

• High school education or equivalent is required.
• One year of previous experience is required.
• Basic arithmetic skills are required.
• Strong communication skills are necessary.
• Ability to work effectively as a team player is required.
• Must have flexibility to work shifts on weekdays, weekday evenings, weekends, early mornings, and late nights and outdoors in all weather conditions.
• Experience in the customer service industry is a plus.

Responsibilities

• Match the guest's parking pass and provide real-time guidance to the parking location.
• Process cashless guest payments.
• Guide and direct vehicles on Arena campus roadways and through parking lots and to parking stalls.
• Conduct routine vehicle inventory counts before and during events.
• Provide excellent customer service by assisting guests and employees promptly and in a friendly manner.
• May perform other duties to ensure productive parking operations, including moving equipment such as traffic cones, barrels, delineators, movable signage, and barricades to ensure efficient operations.
• Follow and comply with safety regulations and standards.
• Provide basic parking lot upkeep, including sweeping and light litter removal.
• Perform other duties as needed to ensure productive operations, quality service, and customer satisfaction.

Skills

Strong communication

Team player

Basic arithmetic

Customer service

Education

High school education or equivalent

Job description

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Position Summary

Parking Ambassadors are responsible for the successful venue guest parking experience, including processing cashless transactions and validating pre-sold parking passes. The job also includes directing vehicles into parking stalls and through location roadways and parking lots associated with event guests at Civic Centre Parkade.

This role will pay a rate of $17.00.

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

This position will remain open until December 4, 2026.

Responsibilities

• Match the guest's parking pass and provide real-time guidance to the parking location.
• Process cashless guest payments.
• Guide and direct vehicles on Arena campus roadways and through parking lots and to parking stalls.
• Conduct routine vehicle inventory counts before and during events.
• Provide excellent customer service by assisting guests and employees promptly and in a friendly manner.
• May perform other duties to ensure productive parking operations, including moving equipment such as traffic cones, barrels, delineators, movable signage, and barricades to ensure efficient operations.
• Follow and comply with safety regulations and standards.
• Provide basic parking lot upkeep, including sweeping and light litter removal.
• Perform other duties as needed to ensure productive operations, quality service, and customer satisfaction.

Qualifications

• High school education or equivalent.
• Must have one (1) year of previous experience.
• Basic arithmetic skills.
• Strong communication skills.
• Ability to work effectively as a team player.
• Must have flexibility to work shifts on weekdays, weekday evenings, weekends, early mornings, and late nights and outdoors in all weather conditions.
• Experience working in the customer service industry is a plus.

Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.