Park Store Sales & Guest Experience Associate

Western National Parks; Ajo (AZ); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Premium medical plans with HSA or HRA

Company-paid benefits

11 paid holidays

Employee discount

Referral bonuses

Job summary

Western National Parks is seeking a Full-Time Sales & Information Associate for the Retail Park Store at Organ Pipe Cactus National Monument in Ajo, AZ. The role emphasizes customer service, sales transactions, and merchandise presentation in a park environment.

You will work closely with park partners, support events, and help visitors engage with educational products, contributing to a positive park experience and community impact.

Qualifications

• High School diploma or GED required—unless currently a high school student
• Prior retail and POS experience (preferred)
• Valid REAL ID driver’s license
• Microsoft Office suite familiarity (Word, Excel, PowerPoint, Outlook, SharePoint)
• Knowledge of office equipment and multitasking abilities
• Pass NPS background check and company screening as part of hiring requirements

Responsibilities

• Support day-to-day retail store operations.
• Provide excellent visitor and customer service.
• Complete sales transactions.
• Assist store manager with inventory, receiving, stocking, cleaning, organizing and merchandising.
• Maintain clean and effective product merchandising.
• Communicate educational value of store products to visitors.
• Assist with special events after hours and on weekends.
• Support accurate inventory through cycle and year-end counts.
• Act as an ambassador of Western National Parks and the NPS to ensure memorable experiences for park visitors.

Skills

Customer service

Communication

Cash handling

Multitasking

Teamwork

Education

High School diploma or GED

Tools

POS system

Microsoft Office

Job description

Western National Parks is seeking a Full-Time Sales & Information Associate for the Retail Park Store at Organ Pipe Cactus National Monument in Ajo, AZ. The role emphasizes customer service, sales transactions, and merchandise presentation in a park environment.

You will work closely with park partners, support events, and help visitors engage with educational products, contributing to a positive park experience and community impact.