Park Operations Trainer & Ambassador Coach

Entertainment Places; San Antonio (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

FREE park admission

Discounts on park admission tickets

Park discounts on food, merchandise,等

Job summary

SeaWorld Parks & Entertainment in San Antonio seeks enthusiastic ambassadors and training professionals to lead department training, facilitate classroom and on‑the‑job sessions, and maintain ambassador records and audits. You’ll communicate progress, provide coaching, and help ambassadors achieve certifications.

You’ll support park operations, uphold safety and guest service standards, and work as part of a team while meeting grooming guidelines.

Qualifications

• High School Diploma or Equivalent; minimum six months department experience.
• Leadership experience a plus.
• Previous training, teaching, and/or presenting experience a plus.

Responsibilities

• Facilitate in-classroom and on-the-job ambassador training and audits.
• Provide coaching and retraining to ambassadors and support teams.
• Assist park operations and uphold guest service quality and safety.
• Maintain grooming standards and department records.

Skills

Verbal communication

Public speaking

Team collaboration

Multitasking

Safety compliance

Grooming standards

Training delivery

Education

High School Diploma or Equivalent

Leadership experience

Training/teaching experience

Tools

PowerPoint

MS Office

Outlook

Windows

Job description

SeaWorld Parks & Entertainment in San Antonio seeks enthusiastic ambassadors and training professionals to lead department training, facilitate classroom and on‑the‑job sessions, and maintain ambassador records and audits. You’ll communicate progress, provide coaching, and help ambassadors achieve certifications.

You’ll support park operations, uphold safety and guest service standards, and work as part of a team while meeting grooming guidelines.