Park Operations & Guest Experience Lead

Kids Empire; Lenexa (KS); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Health Insurance

Voluntary Dental and Vision

401(k)

Pet Insurance

Job summary

A family entertainment center in Lenexa, Kansas, seeks a Park Assistant Manager to oversee daily park operations. The role involves supervising staff, ensuring customer satisfaction, and addressing guest concerns effectively. Ideal candidates should possess a high school diploma and strong customer service and leadership skills. The position requires working weekends and holidays, with responsibilities including supervising staff, handling guest inquiries, and maintaining operational standards in a fast-paced environment. Attractive benefits such as health insurance and 401(k) are provided.

Qualifications

• Able to work with children.
• Must work weekends and holidays.
• Ability to make effective decisions in a fast-paced environment.
• Demonstrating a commitment to safety and emergency preparedness.

Responsibilities

• Oversee daily operations ensuring a safe and enjoyable experience for visitors.
• Supervise staff and ensure customer service standards.
• Monitor safety and compliance with park regulations.
• Handle guest inquiries and resolve complaints.

Skills

Good communication skills

Customer service skills

Conflict resolution skills

Leadership skills

Strong organizational skills

Education

High school diploma or equivalent qualification

Tools

iPad

Job description

A family entertainment center in Lenexa, Kansas, seeks a Park Assistant Manager to oversee daily park operations. The role involves supervising staff, ensuring customer satisfaction, and addressing guest concerns effectively. Ideal candidates should possess a high school diploma and strong customer service and leadership skills. The position requires working weekends and holidays, with responsibilities including supervising staff, handling guest inquiries, and maintaining operational standards in a fast-paced environment. Attractive benefits such as health insurance and 401(k) are provided.