Park Operations Base | Part-Time | SeaWorld San Diego)

Entertainment Places; San Diego (CA); On-site; USD 25,000 - 29,000; Part time

Benefits offered by this job

Free park admission

Ticket discounts

Merch discounts

Scholarships

Exclusive employee events

Job summary

SeaWorld Parks & Entertainment in San Diego is hiring Ambassadors to support Park Operations with administrative tasks and guest service.

Office-based role expects strong communication, organization, and computer skills; SAP familiarity is a plus. Flexible schedule including weekends and holidays; up to 29.75 hours per week; $19 per hour. Free park admission and staff discounts are benefits.

Qualifications

• 1 year of office/administrative experience.
• Strong written and verbal English communication.
• General computer literacy and ability to learn SAP.

Responsibilities

• Oversee daily Park Operations activities.
• Respond to inquiries by phone, email, or in person with excellent service.
• Maintain department and ambassador records and files.
• Create and track work orders with General Services.
• Ensure compliance with park policies and regulations.
• Maintain office cleanliness and conduct quality park inspections.
• Report project status to Supervisors and Managers.
• Communicate professionally with Ambassadors, Vendors and Guests.
• Perform other duties as assigned.
• Occasionally assist other locations.

Skills

Office experience

English communication

Multi-tasking

Organizational skills

General computer literacy

Education

High school diploma

Tools

SAP

Job description

At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team!

What you get to do:

• Oversee the daily operation of Park Operations
• Respond to inquiries related to the department and the park, via phone, email, or in person, while providing excellent support for internal and external contacts.
• Maintain department files according to department and company guidelines
• Assist with organizing and maintaining ambassador records, including departmental employee files and timekeeping records.
• Ensure compliance to all state/federal regulations, park policies, and department procedures
• Create work orders and ensure completion with General Services, including equipment repairs within the park.
• Maintain the highest level of cleanliness in the office, conduct quality inspections in the park, and follow up on any opportunities to improve
• Create and maintain grids for designated areas.
• Report to Supervisors and Managers regarding the status of projects
• Communicate professionally and effectively with Ambassadors, Vendors and our Guests
• Perform other duties as assigned.
• Occasionally assist other locations and areas in the park as needed.

What it takes to succeed:

• 1 year experience working in an office environment providing administrative support preferred
• Strong written/verbal communication skills; able to read, write and speak English.
• Excellent written and verbal communication skills with strong interpersonal abilities.
• Must possess general computer system knowledge to be able to quickly become proficient in area specific software, i.e., SAP.
• Working knowledge of office equipment to include copiers, scanners, etc.
• Must be able to multi-task and adapt to changes in a fast-paced work environment
• Excellent organizational and prioritization skills

What else is important:

• Must have a high school diploma or equivalent.
• Willingness to work on a flexible schedule, including weekends and holidays.
• Willing to comply with all organizational grooming guidelines and employment standards.

Hours:

up to 29.75 hours per week; Monday-Sunday with weekends & holidays as needed Availability: Must have 4 days of open availability, including weekends and holidays. Compensation: 19.00 USD Hourly

The perks of the position:

Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:

• FREE park admission
• Discounts on park admission tickets and passes for family and friends
• Park discounts on food, merchandise, etc.
• Scholarship opportunities
• Exclusive employee events and giveaways

EEO Employer:

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS. United Parks & Resorts is a world-renowned leader in the themed-park and entertainment industry. Our success is built on a passion for caring for animals and a dedication to delivering positive, memorable experiences to people from around the world. We’re also committed to helping ambitious people achieve their professional best. We’re always seeking exceptionally skilled and knowledgeable individuals for a variety of roles throughout our organization.