Park Medical Receptionist – EMR & Scheduling Specialist

STG International, Inc.; Wyoming (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

STGi is seeking a Medical Receptionist to provide front-desk support at Yellowstone National Park. You will schedule appointments, answer calls, collect patient information, and enter data into the EMR under RN supervision.

You will liaise with providers, protect patient confidentiality, and assist with billing-related tasks while maintaining an organized reception area and accurate records.

Qualifications

• High School Diploma or equivalency.
• 2 years higher education or applicable experience.
• 2-5 years receptionist experience and/or customer services experience.
• Familiarity with phone systems.
• Previous experience with Microsoft Office and EMRs.

Responsibilities

• Welcomes patients and visitors in person or on the telephone, answers inquiries or directs them to the appropriate department or staff member, scheduling appointments.
• Maintains patient records, accounts, and insurance information.
• Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
• Keeps patient appointments on schedule by notifying provider of patient’s arrival and delays.
• Comforts patients by answering questions and maintaining the reception area.
• Acts as liaison for providers and internal departments regarding payment accuracy.
• Ensures availability of treatment information by filing and retrieving patient records.

Skills

Highly organized

Task delegation

Excellent communication

Escalation

Procedures for communication

MS Excel/Word/PowerPoint

Multi-tasking

Team collaboration

Telephone skills

Customer service

Time management

Attention to detail

Scheduling

Education

High School Diploma or equivalency

Tools

AdvancedMD EMR

Microsoft Office

Job description

STGi is seeking a Medical Receptionist to provide front-desk support at Yellowstone National Park. You will schedule appointments, answer calls, collect patient information, and enter data into the EMR under RN supervision.

You will liaise with providers, protect patient confidentiality, and assist with billing-related tasks while maintaining an organized reception area and accurate records.