Park & Facility Attendant: Guest Experience Focus

City of Murfreesboro, TN; Murfreesboro (TN); On-site; USD 17,000 - 25,000; Full time

Job summary

The City of Murfreesboro, TN is seeking a Facility Attendant to assist in operating parks and facilities, including gyms, pools, and game rooms. You will interact with patrons to provide a positive experience and support daily operations.

Key duties include greeting visitors, recording attendance, handling cash, using facility software, and enforcing rules. CPR/AED certification is required or obtainable within 3 months of hire; age minimum is 16.

Qualifications

• Must be able to communicate with others in spoken and written English to ensure the safe and efficient operations of the business.
• Three months experience as a facility attendant, customer service representative, or closely related experience preferred.

Responsibilities

• Must be able to communicate with others in spoken and written English to ensure the safe and efficient operations of the business.
• Greets customers as they enter facility and assist them with their needs.
• Oversees, monitors, and correctly records attendance at various areas of the assigned facility including the gym, lobby, game room, weight room, track, aerobics area, and pool.
• Collects monies, issues receipts, and operates a cash drawer.
• Operates a computer and facility management software; processes daily admission, registers customers for passes, creates facility and activity registration for the department, and sells resale items.
• Maintains accurate records of inventory, maintenance, class registration, and accidents.
• Observes and enforces rules and regulations of the assigned facility.
• Renders aid as needed, including administering CPR and using an AED device.
• Cleans recreational equipment and facility work areas.
• Distributes recreational equipment to patrons.
• Answers phone calls regarding activities and department information.
• Performs other work as assigned.

Skills

English communication

Customer service

Cash handling

Attendance tracking

Tools

Facility management software

Job description

The City of Murfreesboro, TN is seeking a Facility Attendant to assist in operating parks and facilities, including gyms, pools, and game rooms. You will interact with patrons to provide a positive experience and support daily operations.

Key duties include greeting visitors, recording attendance, handling cash, using facility software, and enforcing rules. CPR/AED certification is required or obtainable within 3 months of hire; age minimum is 16.