Facility Attendant - Patterson Front Desk

City of Murfreesboro; Murfreesboro (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

The City of Murfreesboro is seeking a Facility Attendant to support park and facility operations. You will greet patrons, monitor attendance across gym, lobby, weight room, and pools, and assist with daily admissions and registrations using facility software.

This entry‑level role requires 16+ years old, a willingness to obtain CPR/AED certification within three months, and basic cash handling and customer service skills.

Qualifications

• Must be at least 16 years old.
• Three months of related experience preferred.
• Must possess current CPR/AED certifications or obtain within three months from hire.

Responsibilities

• Communicate in English to ensure safe operations.
• Greet customers and assist with needs.
• Monitor attendance across facility areas and record it accurately.
• Handle cash, issue receipts, and operate a cash drawer.
• Operate facility management software for admissions and registrations.
• Maintain records of inventory, registrations, and incidents.
• Observe and enforce facility rules and regulations.
• Provide emergency aid as needed (CPR/AED).
• Clean recreational equipment and facilities; distribute equipment.
• Answer phone calls and provide department information.
• Perform other duties as assigned.

Skills

Customer service

Cash handling

Communication

CPR/AED

Computer literacy

Safety awareness

Facility operations

Tools

Facility software

Job description

The Facility Attendant is responsible for assisting in the operation of the assigned park or facility. Duties may include monitoring a park or park facility, including a gymnasium, athletic field, wellness area, reception area, concession stand, or recreational venue. The Facility Attendant interacts with patrons and assists in providing a positive customer experience.

Essential Functions:

• Must be able to communicate with others in spoken and written English to ensure the safe and efficient operations of the business.
• Greets customers as they enter facility and assist them with their needs.
• Oversees, monitors, and correctly records attendance at various areas of the assigned facility including the gym, lobby, game room, weight room, track, aerobics area, and pool.
• Collects monies, issues receipts, and operates a cash drawer.
• Operates a computer and facility management software; processes daily admission, registers customers for passes, creates facility and activity registration for the department, and sells resale items.
• Maintains accurate records of inventory, maintenance, class registration, and accidents.
• Observes and enforces rules and regulations of the assigned facility.
• Renders aid as needed, including administering CPR and using an AED device.
• Cleans recreational equipment and facility work areas.
• Distributes recreational equipment to patrons.
• Answers phone calls regarding activities and department information.
• Performs other work as assigned.

Physical Demands:

• Work is performed typically standing and walking; however, sitting, bending, stooping, reaching, climbing stairs, and lifting and carrying recreational equipment and supplies weighing up to forty (40) pounds is required on an intermittent basis.

Minimum Education and Experience Requirements:

• Must be a minimum of sixteen (16) years of age.
• Three months experience as a facility attendant, customer service representative, or closely related experience preferred.

Special Certifications and Licenses:

• Must possess current CPR/AED certifications or the ability to acquire same within three (3) months from date of hire.

The City of Murfreesboro is an Equal Opportunity Employer.