Park Activities Scheduling Coordinator

IMDiversity; Seattle (WA); Hybrid; USD 67,000 - 85,000; Full time

Job summary

Marymoor Park, operated by King County Parks, seeks an Activities Scheduling Coordinator to manage athletic field and facility reservations, serving leagues, community organizations, and park visitors.

You’ll process reservations in ActiveNet, handle payments, resolve conflicts, and partner with the Event Coordinator to ensure accessible scheduling for large events. This full-time hybrid role offers a meaningful impact in one of the region’s premier parks.

Qualifications

• Experience coordinating athletic, recreation, facility event or similar scheduling activities using ActiveNet or comparable reservation or scheduling system.
• Demonstrated customer service experience with the ability to build positive relationships and effectively interact with diverse customers, community members, and partners.
• Demonstrated problem-solving skills, attention to detail, and ability to organize and prioritize multiple tasks, deadlines, and competing priorities.
• Experience performing administrative support functions such as processing payments, preparing agreements or documentation, maintaining records, and coordinating information.
• Experience using Microsoft 365 applications and other technology systems to support administrative, scheduling, customer account, or operational functions.
• Ability to apply equity and social justice concepts and principles to work activities and decision making.

Responsibilities

• Coordinate athletic field reservations and facility rentals by responding to customer inquiries via phone, email, and in person.
• Process reservations, agreements and required documentation using ActiveNet and other related business systems.
• Build positive relationships with park users, organizations, and community partners while providing exceptional customer service.
• Manage customer accounts by collecting payments, following up on delinquent accounts, and modifying permit status as appropriate.
• Resolve scheduling conflicts and customer concerns by applying sound judgment and effective problem-solving skills.
• Work closely with the Event Coordinator to ensure accurate scheduling and availability of fields and facilities and collaborate on multi-use event days to maintain accessibility for all park users.
• Communicate and support change management initiatives to foster a culture of continuous improvement.
• Serve as Venue Supervisor during large events to help ensure safe and successful operations.

Skills

Customer service

Problem solving

Attention to detail

Organization & prioritization

Tools

ActiveNet

Microsoft 365

Job description

Marymoor Park, operated by King County Parks, seeks an Activities Scheduling Coordinator to manage athletic field and facility reservations, serving leagues, community organizations, and park visitors.

You’ll process reservations in ActiveNet, handle payments, resolve conflicts, and partner with the Event Coordinator to ensure accessible scheduling for large events. This full-time hybrid role offers a meaningful impact in one of the region’s premier parks.