Parish Office Receptionist

Roman Catholic Diocese of Orange; Garden Grove (CA); On-site; USD 23,000 - 24,000; Part time

Job summary

Diocese of Orange at ST. POLYCARP CHURCH is hiring a Part-time Front Desk Receptionist to support the Parish Office. The role requires reliable, trustworthy individuals who can work with minimal supervision, including some weekend and night hours.

The position processes checks and pledges, logs payments, and maintains courteous, confidential service while using Google Docs/Sheets and Camino software. Responsibilities include answering phones, assisting visitors, and managing scheduling and

Qualifications

• Bilingual in English and Spanish, written and spoken.
• Minimum one year as receptionist or in customer service.
• Excellent phone presence and professional demeanor.
• Ability to handle multiple interruptions and stay organized.
• Maintain confidentiality and cooperate with others.
• Proficient with clerical tasks and basic IT tools.

Responsibilities

• Process checks and cash in daily operations.
• Log pledge payments into cash log and databases (e.g., Camino).
• Follow up with parishioners, priests, and vendors.
• Create and set up facility booking schedules.
• Weekly input collections into Excel spreadsheet.
• Prepare mailing certificates and letters as needed.
• Answer phones, assist visitors, sort mail at Front Desk.
• Cover Front Desk duties and other tasks as assigned.

Skills

Bilingual English/Spanish

Phone presence

Customer service

Organizational skills

Confidentiality

Teamwork

Office clerical duties

Basic troubleshooting (computer)

Tools

Google Docs

Google Sheets

Excel

Camino software

Job description

Diocese of Orange, ST. POLYCARP CHURCH

POSITION TITLE: Front Desk Receptionist

JOB CLASSIFICATION: Non-exempt.

DEPARTMENT: Parish Office

REPORTS TO: Business Manager.

SCHEDULE: Part time (15-20 hours per week)

PAY RANGE: $17.00/ hour to $17.50/ hour

SUPERVISORY RESPONSIBILITY: None

INTERNAL/EXTERNAL CONTACTS: Tom H. Ma, Business Manager

Summary Overview

We are replacing the Part-time Front Desk Receptionist to cover our office needs. This person must be reliable, trustworthy and able to work with minimal supervision. Will need to work 12 to 15 hours a week (sometime weekend and night shift hours coverage required)

Essential Functions

Primary duties and responsibilities include:

• Process checks and cash through our daily operations.
• Log pledge payments into daily cash log and database(s) e.g. Camino software
• Follow-up with the parishioners/priests/vendors for all requests.
• Create and set up schedule for facilities booking services.
• Weekly Input Collections Entry into Excel spreadsheet
• Prepare mailing certificate, letters, as needed.
• Cover the Front Desk; answering phones, assisting visitors, sorting mail, etc.
• Front Desk Duty. Answering phones, taking payments, cash log chores.
• Additional duties as assigned

Non-essential Functions

Occasionally works on the Sunday hours to cover staff as needed.

Required

QUALIFICATIONS & EXPERIENCE:

• Bilingual - Able to communicate in writing and verbally in either English/Spanish
• Minimum one or more years’ experience as a receptionist or similar customer service work.
• Excellent phone presence.
• Ability to handle multiple interruptions while attempting to maintain focus.
• Good organizational skills.
• Proficient in maintaining a courteous and professional manner at all times.
• Ability to adhere to standards of confidentiality.
• Excellent skills in cooperating and working with others.
• Proficient with clerical/secretarial office duties as needed.
• Ability to operate and troubleshoot minor computer, copier, scanner problems.
• Proficient with computerized and cloud-based Documents/Spreadsheets/Email. (Google Docs, Sheets, etc.)
• Ability to learn new software programs as needed.

Physical Requirements/Work Environment

Typical Working Conditions: Typical office environment.

Equipment Used: Basic computer equipment, keyboard, mouse, telephone, copier, facsimile, calculator and paper shredder.

Essential Physical Tasks: Communicate, move, remain stationary, reach, occasionally carry materials as needed weighing up to 30 lbs.