Administrative Assistant/ Receptionist Hispanic Ministry

Cdom; Memphis, Northern (TN, KY); Hybrid; USD 28,000 - 34,000; Full time

Job summary

Cdom seeks a friendly Receptionist for the Incarnation parish office. You will greet guests, answer phones and emails, and manage data entry into the parish system. You’ll support the Hispanic community and coordinate with staff on documentation and Mass-related tasks.

Ideal candidates are fluent in English and Spanish, highly organized, and adept with Microsoft Office. Prior clerical experience and confidentiality are required for this on-site role in Memphis.

Qualifications

• High school diploma or equivalent.
• Fluent in Spanish and English (spoken and written).
• Prior administrative or clerical experience preferred.
• Proficient with Microsoft Office Suite (Word/PowerPoint/Excel).
• Strong organizational skills and multitasking in a fast-paced environment.
• Excellent time management and communication abilities.

Responsibilities

• Be present in the parish office and greet visitors.
• Monitor front desk and follow security procedures.
• Greet guests, direct to staff, and answer inquiries.
• Answer phones and provide basic parish information.
• Receive and distribute faxes to staff.
• Assist Pastor secretary with sacramental paperwork.
• Assist with translations for Spanish Mass as needed.
• Handle mail, packages, and couriers.
• Enter parishioner data into PDS; maintain files.
• Process Mass intentions, issue cards, and record donations.
• Work on special projects as assigned by Pastor.

Skills

Bilingual: Spanish/English

MS Office

Organizational skills

Communication skills

Administrative experience

Education

High school diploma or equivalent

Tools

Parish Data System (PDS)

OSV

Job description

Description

We are looking for a friendly and welcoming Receptionist to join our Incarnation parish office staff. You will greet guests when they arrive at the office and determine their reason for their visit. Other job duties include answering phones and emails, entering information into our database, organizing files, and making copies. This position will also be the point person for our Hispanic community. Assist the Hispanic parish community and ministries in building a solid foundation within the Catholic community of the Parish.

Requirements

Duties and Responsibilities

• Be present in the parish office.
• Monitor front desk and comply with all security procedures for visitors
• Answer the door and greet all guests, direct to appropriate Staff or office
• Answer phone inquiries and provide basic parish information or direct to appropriate staff member.
• Receive and distribute Faxes to appropriate Staff
• Assist Pastor secretary with paperwork needed for sacramental requests
• Assist Pastor’s with Homily translations for Spanish Mass
• Help with mail deliveries, packages, and couriers
• Enter new Parishioners into PDS (Parish Data System)/OSV, update and review on a regular basis making changes as necessary. Maintain parishioner files. Complete the monthly updates for the Diocese. *
• Handle and schedule requests for Mass Intentions. Issue Mass cards and record dates. Accept donation and record amount received in ledger book as well as PDS system. At month end provide accounting of Stipends for Mass intentions for Priests.*
• Work on Special Projects as assigned by Pastor
• *Potential future duties.

Job Requirements and Qualifications

• High school diploma or equivalent
• Fluent in Spanish and English
• Basic knowledge of how a Parish operates
• Prior administrative or clerical experience preferred
• Ability to communicate verbally in English, and Spanish and also in writing
• Proficient with Microsoft Office Suite (Word, PowerPoint, and Excel)
• Highly organized multitasker who works well in a fast-paced environment and with a variety of persons
• Excellent time management and communication skills
• Willingness to learn and to grow with the company
• Ability to maintain confidentiality in all matters.
• 3-5 years in general office setting, working with the public, is desired