Parent- Retail Store Associate

IKEA Gruppe; Phoenix (AZ); On-site; Confidential; Full time

Benefits offered by this job

Paid time off

Dental & vision plans

Medical & Rx plans

Education assistance

Parental leave

Telehealth

Job summary

IKEA Gruppe is hiring a Retail Store Associate to float between departments and deliver a positive shopping experience in our Phoenix store.

You will actively assist customers, maintain clean merchandising areas, and learn product features to help shoppers choose confidently. The role includes food service duties and general store tasks.

Qualifications

• Assist customers, identify needs and advise on solutions.
• Maintain clean, priced, stocked areas with IKEA merchandising standards.
• Share knowledge about products to help customers make informed choices.

Responsibilities

• Actively approach customers requiring help and advise them on solutions.
• Keep areas clean, tidy, priced and stocked per standards.
• Convey passion for IKEA products and learn features/benefits.
• Assist in furniture assembly for In Shape As New and new product introductions.
• Prepare, produce and maintain IKEA Food menu items and serve them.
• Receive inbound goods and ensure inventory accuracy at receipt.
• Flow products to final selling location and ensure stock availability.
• Process sales transactions accurately and efficiently.
• Provide customers with a simple and smooth returns/exchanges experience.

Skills

Customer service

Sales

Merchandising

Cash handling

Inventory management

Tools

POS system

Job description

Why we will love you

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.

What you'll be doing day to day

As a Retail Store Associate, floating between various departments, contributing to a successful shopping experience, you will:

• Actively approach customers requiring additional help, identify their needs and advise them on the best solutions for their homes.
• Keep area of responsibility clean, tidy, priced and fully stocked. Ensures that the IKEA basic merchandising standards are in place at all times to give customers a positive shopping experience.
• Convey passion about IKEA products and actively learn about their features and benefits, sharing this knowledge with customers to help them make informed choices, resulting in a better overall shopping experience.
• Build furniture as needed for In Shape As New, introduction of new products, commercial calendar implementation and remodels.
• Prepare, produce, and maintain IKEA Food menu items; serve all IKEA Food menu items; follow procedures and guidelines for safe food handling, cleanliness and sanitation, and workplace safety.
• Receive inbound goods and ensure inventory accuracy at the point of receiving.
• Flow product to final selling location.
• Process sales transactions accurately and efficiently.
• Provide customers with a simple and efficient Full Serve Hand Out experience.
• Provide the customer with a simple and smooth returns and exchange experience.

Together as a team

We are the ones meeting our customers - in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we're a diverse team working for the continued global success of the IKEA Concept - a concept that helps millions of customers create a better everyday life!

JOB TYPE: Full time Permanent role.

BENEFITS ELIGIBLE: Yes

HOURS: 34-40 hours

The pay range for this role is: $18.50-$26.14

At IKEA, taking care of our co-workers and their dependents is a top priority. That's why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more!

• Generous paid time off, holiday and sick time
• WiselyPay - get earned wages up to two days early
• Paid parental leave (up to 16 weeks)
• KinderCare tuition discount
• Retirement and bonus plans
• Co-worker discount, meal deal, and referral bonus
• Pet insurance program
• Education assistance and learning programs
• Safety shoe reimbursement
• 24/7 telehealth visits
• Dental and vision plans
• Medical and Rx plans (must work min. 20 hrs/wk)
• A fun and inclusive work environment

Thank you for your interest in applying for this role. The successful candidate may be required to complete a background check and a drug test as a condition of employment for this role.