Parent Partner Program Lead — Mentoring & Coordination

Children & Families of Iowa; Cedar Rapids (IA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Vacation and Sick Time

8 paid holidays

Medical, Dental, Vision, 401k with 401

Life Insurance (company provided)

STD and LTD

EAP

Employee Referral Program

Job summary

Children & Families of Iowa is seeking a Parent Partner Program Coordinator to lead the Parent Partner Program within Iowa, collaborating with the Statewide Director, Operations Coordinator, and HHS to ensure alignment with the Iowa Parent Partner Approach. You will guide and develop Parent Partners across the service area and oversee program operations.

The role emphasizes mentoring, staff oversight, training, and building strong partnerships with human service professionals while maintaining

Qualifications

• High school diploma and at least five years of full-time child welfare or human services experience.
• Associate or Bachelor degree in a related field preferred, with relevant experience.
• Experience providing leadership or willingness to be trained in staff oversight.
• Obtain the Iowa Parent Partner Coordinator Certification within six months of hire.
• Strong writing skills; experience with court reports and testimony preferred.
• Valid driver’s license, reliable transportation, and acceptable driving record.
• Basic math, computer, and data entry proficiency.
• Physically able to lift/move up to 50 lbs occasionally and perform in-home/community visits as needed.

Responsibilities

• Oversee day-to-day operations of the Parent Partner Program in collaboration with the Statewide Director, Operations Coordinator, and HHS.
• Recruit, retain, and support a team of Parent Partners across the service area.
• Assign referrals and provide monthly one-on-one support and coaching to Parent Partners.
• Ensure compliance with all referral, documentation, and reporting processes.
• Schedule and facilitate monthly clinical support meetings for the Parent Partner team.
• Monitor completion of weekly, bi-weekly, and monthly tasks using standardized checklists and calendars.
• Provide ongoing training and development opportunities for Parent Partners, including speaking engagements and community involvement.
• Utilize statewide standardized handbooks, forms, and tools, ensuring accuracy and consistency.
• Collaborate with HHS and attend required meetings, trainings, and local/statewide events.
• Work with Quality Assurance staff to ensure timely and complete data entry and program tracking.

Skills

Leadership

Mentoring

Communication

Organization

Decision-making

Staff oversight

Partnership development

Education

High school diploma

Associate’s degree

Bachelor’s degree (related field) preferred

Job description

Children & Families of Iowa is seeking a Parent Partner Program Coordinator to lead the Parent Partner Program within Iowa, collaborating with the Statewide Director, Operations Coordinator, and HHS to ensure alignment with the Iowa Parent Partner Approach. You will guide and develop Parent Partners across the service area and oversee program operations.

The role emphasizes mentoring, staff oversight, training, and building strong partnerships with human service professionals while maintaining