Parent Partner: Family Advocate in Behavioral Health

Akron Children's Hospital; Akron (OH); On-site; USD 25,000 - 36,000; Full time

Job summary

Akron Children's Hospital is seeking a Parent Partner to collaborate with the behavioral health team, providing peer-based support to parents during psychiatric crisis assessments and stabilization of their child. You will help ensure families understand the discharge plan and have clear contacts for questions after discharge.

Responsibilities include acting as a liaison, educating families, coordinating with clinical staff, and assisting families in accessing mental health services in the

Qualifications

• Education: High School Diploma or equivalent required; bachelor’s degree preferred.
• Lived experience as a parent/guardian of a child with mental health needs is valued.
• Certification in Non-violent Crisis Intervention within six months of hire.
• Valid driver's license and proof of insurance required.
• Minimum 3 years of relevant experience preferred.

Responsibilities

• Acts as liaison for parents with children in behavioral health care during hospitalization and discharge.
• Provide consultation and education to parents, staff and providers to strengthen parent partnerships.
• Assist families in accessing community mental health services.
• Help families navigate the healthcare system and follow discharge plans.
• Maintain professional boundaries and confidentiality with participants.
• Consult with supervisor on patient and family progress and concerns.
• Perform other duties as required.

Skills

Communication skills

Problem solving

Organizational skills

Boundaries and confidentiality

Independent work

Cross-functional collaboration

Experience with levels of an org

Healthcare experience

EPIC experience

Education

High School Diploma or equivalent

Bachelor’s degree preferred

Tools

EPIC EMR

Job description

Akron Children's Hospital is seeking a Parent Partner to collaborate with the behavioral health team, providing peer-based support to parents during psychiatric crisis assessments and stabilization of their child. You will help ensure families understand the discharge plan and have clear contacts for questions after discharge.

Responsibilities include acting as a liaison, educating families, coordinating with clinical staff, and assisting families in accessing mental health services in the