Parent Advocate - FTR

Seamen; New York, Northern (NY, KY); Hybrid; USD 45,000 - 60,000; Full time

Benefits offered by this job

Extensive Training & Career Growth

Generous PTO & Holidays

Medical, Dental & Vision Insurance

Job summary

Seamen’s Society for Children and Families invites qualified professionals to join our team supporting families in New York. This role focuses on in-home services, promoting positive parent-child relationships, and connecting families to essential resources.

You will document activities, coordinate with agencies, and advocate for families to access entitlements and housing options. We value dedicated individuals who can adapt to varying schedules, maintain accurate case records, and collaborate

Qualifications

• HS Diploma or GED required.
• Basic computer literacy preferred.
• Hours may vary based on program needs and coverage.
• Successful completion of ACS-funded prevention services program or life experience with child welfare system is desirable.

Responsibilities

• Conduct field visits and escort families to service providers and appointments.
• Advocate for families and connect them to community resources and referrals.
• Maintain case records and document activities in PROMIS, CONNECTIONS, and other systems.
• Provide supportive casework to help families achieve service goals and improve parenting skills.
• Participate in trainings and monthly team meetings to enhance skills for working with high-risk populations.

Skills

Communication skills

Organization & time management

Interpersonal skills

Cultural sensitivity

Collaboration

Education

HS Diploma or GED

Tools

Basic computer literacy

Job description

Description

About Us

For over 175 years, Seamen’s Society has been dedicated to helping children survive, thrive, and succeed. Our programs provide critical support to vulnerable children and families, and we are looking for passionate, dedicated professionals to join us in making a difference.

If you’re seeking a rewarding career where your work truly matters, we invite you to be part of our mission. With opportunities in Brooklyn and Staten Island, we offer competitive salaries, career growth potential, and a comprehensive benefits package.

Seamen’s Society for Children and Families is a 501(c)(3) nonprofit organization and an Equal Opportunity Employer. Take the next step in your career and help create brighter futures for children and families,

Job Summary

This position provides in-home support to families, that promotes a positive parent-child relationship and interaction and provides case management/linkage to community resources to parents/caregivers. To support and advocate for the family to receive their entitlements and benefits, housing connects, etc.

Duties and Responsibilities

• Conduct field visits and escort families to various service providers; medical appointments, Public Assistance centers, Medicaid offices and housing services.


• Conduct home visit in compliance with ACS FTR requirements in which the needs of the family and child safety are assessed.


• Advocate and assist families with connecting to community-based resources/ organizations and making referrals to facilitate the services needed to the families.


• Provide support services to families receiving services; which includes supportive casework focusing on services goals, child welfare laws, improving family relations ships, coping skills and parenting etc.


• Obtain collateral documents from medical, treatment and academic programs.


• Works with parents and provide education on improving parenting skills and home management skills.


• Participates in monthly Unit and Clinical Diagnostic Team Meetings.


• Completes and documents case work activities in tracking logs/excel sheets, case record PROMIS, CONNECTIONS and all other systems on a timely manner.


• Attends all required trainings to enhance skills working with high risk population.


• Conducts case record/chart reviews on a monthly basis.


• Schedules and attends meetings and conferences as needed.


• Conduct community outreach and relationships with external providers.


• Conduct monthly chart reviews of at least 15 case records per month.


• Complete sections of the FASP assessment as required by ACS and OCFS


• Meets required weekly face-to-face contacts with all parents and children assigned.


• Participates in School visits, IEP meetings.


• Monitor and obtain information on the child/ren school placement and educational performance.


• Monitor and obtain information on the family’s medical needs, including compliance with periodic physicals and immunizations.


• Working with individuals, family and friend support networks, and health care and mental health professionals to put services in place.

Skills, Knowledge, Abilities

• Ability to use communication skills that successfully convey and obtain accurate and complete information in a respectful caring manner.


• Demonstrates ability to organize and coordinate work within schedule constraints and handle emergent requirements in a timely manner.


• Ability to communicate effectively with supervisors, co-workers, and other community partners


• Ability to conduct interviews with families to obtain and provide information needed to carry out case management responsibilities


• Knowledge and ability to use critical thinking and analytical skills used to formulate with the family person achievable plans for implementation


• Ability to perform the essential functions of the job with or without a reasonable accommodation.


• Collaboration and facilitation skills that to work with the individual, families and services providers.


• Demonstrates cultural sensitivity and competence in work with families from various ethnic and cultural groups, social economic status and lifestyles.

Requirements

Qualifications

• HS Diploma or GED required


• Basic computer literacy preferred.


• Due to the nature of the work environment, work hours will be based on the needs of program and may vary.


• Performs other duties/responsibilities as assigned within the scope of the position.


• Successful completion of an Administration for Children’s Services-funded prevention services program or similar program or Life/lived experience with the child welfare system required

Why Join Us?

• Extensive Training & Career Development – Gain hands-on experience with comprehensive training programs to enhance your skills and career growth.


• Generous Paid Time Off & Holidays – Maintain a healthy work-life balance with our comprehensive PTO package, including: 13 paid holidays throughout the year, Half-day Summer Fridays to make the most of the season, Ample vacation, personal, and sick time so you can recharge and focus on what matters most. Your well-being is a priority for us. Take time to rest and recharge.


• Robust Medical, Dental, & Vision Insurance – Stay covered with our significantly subsidized plans designed to fit your needs.


• Company paid Life Insurance & Financial Security – We offer life insurance, a generous 403(b) retirement plan (with agency contribution), and a tax-deferred annuity to secure your future.


• Commuter Benefit Program & Flexible Spending Accounts – Save money on daily expenses with our commuter benefits and FSA options.


• Exclusive Perks & Discounts – As part of our team, you'll gain access to Plum Benefits, the leading Corporate Entertainment Benefits provider. Enjoy exclusive discounts, special offers, and preferred seating for top attractions, theme parks, shows, sporting events, movie tickets, hotels, and more.


• Employee Assistance Program – Receive confidential support services for mental health, financial advice, and personal well-being.


• Internship & Referral Programs – Help build the future by mentoring interns or referring great candidates and earning incentives.

Additional Information

Seamen’s Society is committed to providing an inclusive and welcoming environment for all members of our staff, participants, volunteers, subcontractors, and vendors. We respect diversity and accordingly are an equal opportunity employer that does not discriminate based on race, color, creed, religion, national origin, alienage, citizenship status, age, disability, sex, gender, gender identity or expression (sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.