Paratransit Attendant

Keolis Commuter Services; Northern (KY); Hybrid; USD 34,000 - 52,000; Full time

Benefits offered by this job

Competitive Medical, Dental and Vision

401K with company match

Job summary

Keolis Commuter Services in Kentucky is seeking staff to provide exceptional customer service while adhering to safety and operational standards. This role supports split shifts and requires strong English communication.

Applicants must be 21+, hold a high school diploma or equivalent, and be able to obtain CPR/First Aid within 6 months. Background checks and pre-employment drug testing are required.

Qualifications

• Must have a High School Diploma or equivalent.
• Must be 21 years of age.
• Must have or obtain CPR and First Aid certification within 6 months of hire.
• Must be able to read, write and understand English.
• Ability to pass a criminal background check as regulated by the client.
• Ability to pass mandated FTA Drug and Alcohol testing.

Responsibilities

• Provide excellent customer service with friendliness, courtesy, and a professional attitude.
• Read, write, speak and understand English.
• Ability to work split shifts.
• Ability to work under stressful situations and meet strict timelines.
• Ability to manage difficult customers.
• Follow all company safety and operational rules and procedures.

Skills

Customer service

English literacy

Handling difficult customers

Safety compliance

Education

High School Diploma or equivalent

CPR and First Aid certification

Job description

• Competitive Medical, Dental and Vision Health Insurance
• 401K with company match

Core Competencies/Responsibilities:

• Ability to work split shifts
• Provide excellent customer service by consistently demonstrating friendliness, courtesy, professional and empathetic attitude with all customers
• Ability to read, write, speak and understand English
• Ability to work under stressful situations and meet strict timelines
• Ability to manage difficult customers
• Ability to lift/move 25 lbs
• Ability to follow all company safety and operational rules and procedures
• Subject to FTA Drug and Alcohol program

Knowledge and Experience:

• Must have a High School Diploma or equivalent
• Must be 21 years of age
• Must have or have the ability to obtain CPR and First Aid certification within 6 months of hire
• Must be able to read, write and understand English
• Ability to pass a criminal background check as regulated by the client
• Ability to pass mandated FTA Drug and Alcohol testing

Please Note:Job duties or specific job titles could vary; where covered by a collective bargaining agreement the provisions of that agreement may prevail.

Additional Statements:

Drug and alcohol screening: Employment contingent upon passing pre-employment drug and alcohol screen. Also contingent upon receiving a favorable background check. Must pass a physical examination.

Safety commitment: Safety is a way of life at Keolis. By placing safety first, we ensure the well-being of our employees, customers and communities. Together we can become the most successful transportation company in the world.

Environmental commitment: Keolis is committed to protecting the environment by minimizing the impact of operations to our people and the communities in which we operate.

EEO statement: Our policy is to afford Equal Employment Opportunity to qualified individuals regardless of their race, color, sex, religion, age, creed, marital status, national origin, ancestry, physical or mental disability, sexual orientation or gender identification. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Disclaimer and closing statement: The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this job. Keolis is committed to offering our employees competitive compensation and benefits, opportunities for development and growth throughout an exciting and rewarding career, and the safest work environment possible.

#INDHP

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.