Paramedic Field Operations Lead

Cataldo Ambulance Service Inc.; Lawrence (MA); On-site; USD 85,000 - 110,000; Full time

Job summary

Cataldo Ambulance Service Inc. seeks a Clinical Field Supervisor who is a Paramedic and operational leader. This role fields as a liaison, staffing and scheduling lead, ensures equipment and supplies, and maintains communications with external agencies, all while performing as a frontline Paramedic.

Responsibilities include mentoring staff, enforcing policies, handling certifications, and coordinating responses to emergencies with real-time decision making and resource allocation.

Qualifications

• Minimum of 2 years of experience as a Paramedic in Massachusetts.
• Supervisory or lead experience preferred.
• Experience with CAD systems required.
• Strong computer proficiency, including web-based applications and MS Office.

Responsibilities

• Mentor employees and conduct performance evaluations to develop a team-oriented approach.
• Identify policy violations and initiate disciplinary actions for staff improvement.
• Provide coaching and review for multi-casualty incidents to ensure compliance and learning.
• Assist in driving, supporting and improving performance management.
• Ensure field personnel maintain all state required certifications, licensure and documentation.

Skills

Paramedic leadership

Interpersonal communication

CAD proficiency

Staff coaching

Policy compliance

Scheduling

Education

High school diploma or GED

Bachelor's degree preferred

Tools

CAD systems

MS Office

Job description

Cataldo Ambulance Service Inc. seeks a Clinical Field Supervisor who is a Paramedic and operational leader. This role fields as a liaison, staffing and scheduling lead, ensures equipment and supplies, and maintains communications with external agencies, all while performing as a frontline Paramedic.

Responsibilities include mentoring staff, enforcing policies, handling certifications, and coordinating responses to emergencies with real-time decision making and resource allocation.