Paralegal Operations & Transformation Lead

goodwinprocter; Boston (MA); On-site; USD 120,000 - 170,000; Full time

Job summary

Goodwin is seeking a forward-looking Paralegal Manager to evolve how paralegal services are managed, delivered, and measured. You will lead a continuous improvement mindset, partnering with TIL attorneys and practice leadership to ensure capacity and capabilities to support the practice effectively.

The role focuses on transforming workflows, driving technology adoption, and aligning staffing with client needs and risk management, with potential expansion to other areas as needed.

Qualifications

• Experience leading paralegal services or litigation support teams.
• Ability to drive process improvement and implement technology-enabled workflows.
• Strong stakeholder management across practice groups and business teams.

Responsibilities

• Lead workflow transformation by identifying friction points and partnering with attorneys and paralegals.
• Drive adoption of firm technology and AI tools in daily workflows.
• Evaluate opportunities for automation and standardization to reduce manual effort.

Job description

Goodwin is seeking a forward-looking Paralegal Manager to evolve how paralegal services are managed, delivered, and measured. You will lead a continuous improvement mindset, partnering with TIL attorneys and practice leadership to ensure capacity and capabilities to support the practice effectively.

The role focuses on transforming workflows, driving technology adoption, and aligning staffing with client needs and risk management, with potential expansion to other areas as needed.