Paralegal I

Insurance; Raleigh (NC); Hybrid; USD 52,000 - 57,000; Full time

Benefits offered by this job

Paid holidays

Health plan

Supplemental benefits

State retirement

Employee discounts

Job summary

The North Carolina Department of Insurance is seeking a Paralegal I (S) to support up to three Deputy Commissioners in processing hearings, preparing calendars, and drafting legal documents within a fast-paced, paperless environment.

This role emphasizes accuracy, timely communication with claimants and attorneys, and cross-training with staff to ensure smooth case management in a hybrid work setting with office and remote days.

Qualifications

• Draft, review, and file legal documents and correspondence.
• Plan, prioritize, and organize work in a high-volume office.
• Provide administrative support including data entry and data tracking.
• Proficient with Microsoft Office and learn Salesforce-based case management.
• Capable of independent work with strong organizational and communication skills.

Responsibilities

• Perform word processing tasks and track cases and deadlines.
• Prepare and serve hearing calendars, correspondence, Opinions and Awards, and Decisions and Orders.
• Work with claimants, attorneys, adjusters, medical offices, court reporters, and staff.
• Cross-train with Deputy Commissioner Section staff to cover workflow as needed.

Skills

Document drafting

Prioritization

Data entry

Microsoft Office

Salesforce

Independent work

Education

Paralegal training

Bachelor's degree in law/related field

Tools

Microsoft Word

Excel

Outlook

Salesforce

Job description

Agency Dept of Insurance Division Industrial Commission Job Classification Title Paralegal I (S) Position Number 60080702 Grade LG03

About Us

The mission of the North Carolina Department of Insurance is to promote a stable insurance market through unbiased regulation and to protect the lives and property of every citizen in all 100 counties while fostering superior, user-friendly service, courtesy, and respect. Our agency licenses insurance agents, adjusters, bail bondsmen and more, along with investigating fraud matters involving insurance consumers and any entity or individual regulated by the Department. In an ever-changing environment, it is the vision of the Department of Insurance to maintain the stabilization of the insurance industry in order to provide more products, competitive prices and consumer protection.

Description of Work Mission

The North Carolina Industrial Commission is vested as a court of exclusive and original jurisdiction by the General Assembly to adjudicate and administer the North Carolina Workers' Compensation Act. The Industrial Commission processes over 65,000 Workers’ Compensation injury reports and claims filed annually under the Act. This responsibility includes overseeing and providing for the trial of contested cases, as well as administering non-contested cases. Workers who are injured by accident on the job or who contract an occupational disease receive disability and medical benefits as ordered by the Industrial Commission. The Industrial Commission is also a court of original jurisdiction for litigating tort claims against the State under the North Carolina State Tort Claims Act. Additionally, the General Assembly has mandated the Industrial Commission to provide an adjudicated process for Childhood Vaccine-Related Injury claims, Compensation to Persons Erroneously Convicted of Felonies, and Eugenics claims. It acts as a court of exclusive and final jurisdiction for death claims made by families of law enforcement officers, firefighters, rescue squad workers and Civil Air Patrol members arising under the Public Safety Employees' Death Benefits Act. Each of these adjudicatory systems require administration of contested and uncontested claims, review of agreements, and supervision of payment of benefits. For more information regarding the NC Industrial Commission visit: https://www.ic.nc.gov/

Position Details

Position Number: 60080702 – Paralegal I Salary Recruitment Range: $52,370 - $56,920 Salary Grade: LG03 The posting will close at 11:59 p.m. the night before the closing date. This position currently qualifies for a hybrid telework option with routine office and remote workdays.

Primary Purpose of the Organizational Unit

Primary Purpose of the Organizational Unit: The Deputy Commissioner Section provides for the trial of contested cases and the administration of non-contested cases under the North Carolina Workers’ Compensation Act and Public Safety Employees’ Death Benefits Act. This Section also serves as the court having exclusive jurisdiction over tort claims against State Departments and Agencies. Additionally, the Deputy Commissioner Section adjudicates claims filed pursuant to the Childhood Vaccine-Related Injury Compensation Program, as well as claims filed by persons who contend they were erroneously convicted of a felony. The Deputy Commissioner Section consists of Deputy Commissioners, Special Deputy Commissioners, paralegals, and legal assistants who work together to ensure that cases are determined and administered in a timely, efficient, and equitable manner.

Primary Purpose of the Position

This position supports up to three Deputy Commissioners by performing word processing tasks; tracking cases and deadlines; and preparing and serving hearing calendars, correspondence, Opinions and Awards, Decisions and Orders, and other Industrial Commission decisions in computer-based, paperless system. This position may require preparation of the penalty enforcement hearing dockets. This position requires communication with claimants, attorneys, adjusters, medical provider offices, court reporters, and Industrial Commission personnel by phone and written correspondence. This position will cross-train with other staff positions in the Deputy Commissioner Section to be able to perform the work of other staff members when agency needs arise. This position is relied upon by the public and the Deputy Commissioner Section for accurate and timely document management, the processing and service of orders in a large volume of cases, and timely and professional responsiveness to claimants, attorneys, and other parties involved in the Industrial Commission cases.

Knowledge Skills and Abilities / Management Preferences

• Demonstrated experience drafting, reviewing, and filing legal documents and correspondence.
• Demonstrated experience planning, prioritizing, and organizing work assignments in a high-volume office environment.
• Demonstrated experience providing administrative support, including entering and tracking data.
• Proficient computer skills, including Microsoft Office (Word, Excel, Outlook), and the ability to learn and become proficient with a Salesforce‑based case management system.
• Demonstrated ability to work independently using strong organizational skills, communicate clearly in oral and written forms, and maintain effective working relationships with internal and external stakeholders.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. Graduation from an appropriately accredited institution for paralegal training; or Bachelor's degree from an appropriately accredited institution and one year of substantive paralegal experience; or High school or General Education Development (GED) diploma and five years of paralegal experience performing delegated, substantive legal work; or an equivalent combination of education and experience.

Benefits of NC State Employment

• 12 Annual paid Holidays
• North Carolina State Health Plan administered by AETNA
• Supplemental Benefits including: Flexible Spending Accounts, Accident Insurance, Cancer & Specified Disease, Critical Illness, Dental and Vision
• NC State Retirement (TSERS)
• WeSave Employee Discounts

Why Work For NC? NC OSHR: Benefits Supplemental and Contact Information:

Equal Employment Opportunity

The Department of Insurance is an Equal Employment Opportunity employer and uses the merit-based recruitment and selection plan to fill positions subject to the State Personnel Act with the most qualified individuals. Academic Degrees must be from appropriately accredited institutions and will be verified. The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices. For more information about NCDOI: http://www.ncdoi.gov/