Paralegal

Arizona Department of Administration; Phoenix (AZ); Hybrid; USD 58,000 - 63,000; Full time

Benefits offered by this job

Paid holidays

Vacation and sick leave

Parental leave

Health insurance

Job summary

Arizona Health Care Cost Containment System (AHCCCS) is seeking a Paralegal to provide high-level legal support to the General Counsel Unit in Phoenix, AZ. The role involves research, drafting, record verification, and assisting attorneys with administrative hearings and decisions.

The position offers flexible remote work options within Arizona, a competitive salary range, and opportunities for professional growth in a respected state agency.

Qualifications

• Bachelor's degree in paralegal studies or closely related field; preferred paralegal certificate.
• Paralegal certifications (ALP/PLS/CLP/PP) are preferred.
• 1–3 years of experience in a legal environment is preferred.

Responsibilities

• Assist attorneys with research, drafting, and verification of records.
• Maintain up-to-date records of motions, orders, and hearings; generate reports.
• Track and manage Director's Decisions and Final Decisions in the hearing-tracking system.
• Support attorneys and staff, and manage confidential information.
• Maintain agency calendar for administrative hearings.

Skills

Legal writing

Legal research

Attention to detail

Multitasking

Education

Bachelor's degree in paralegal studies or closely related field

Paralegal certificate

Tools

Westlaw/Lexis

ProLaw

MS Office

ServiceNow

Job description

Arizona Health Care Cost Containment System

Accountability, Community, Innovation, Leadership, Passion, Quality, Respect, Courage, Teamwork

The Arizona Health Care Cost Containment System (AHCCCS), Arizona’s Medicaid agency, is driven by its mission to deliver comprehensive, cost-effective health care to Arizonans in need. AHCCCS is a nationally acclaimed model among Medicaid programs and a recipient of multiple awards for excellence in workplace effectiveness and flexibility.

AHCCS employees are passionate about their work, committed to high performance, and dedicated to serving the citizens of Arizona. Among government agencies, AHCCCS is recognized for high employee engagement and satisfaction, supportive leadership, and flexible work environments, including remote work opportunities. With career paths for seasoned professionals in a variety of fields, entry-level positions, and internship opportunities, AHCCCS offers meaningful career opportunities in a competitive industry.

Come join our dynamic and dedicated team.

Paralegal

Office of the General Counsel (OGC)

Job Location: 150 North 18th Avenue, Phoenix, AZ 85007. This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

Salary: $58,000 - $63,000. Grade: 20. FLSA: Non-Exempt. Closing Date: October 7, 2026.

Job Summary

The Office of the General Counsel (OGC) is looking for a highly motivated individual to join our team as a Paralegal. This position serves as a high-level legal assistant offering paralegal services to the General Counsel Unit.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Major duties and responsibilities include, but are not limited to:

• Under the direction of an attorney, is responsible for research, drafting, verification of the record, and publication of Director's Decision and Final Decisions.
• Maintain up-to-date records of motions, minute entries, orders, Administrative Law Judge decision, Director’s Decisions, and Final Decisions in the tracking system for administrative hearings. Produce reports, compile records and update logs.
• Track pending Director’s Decisions and Final Decisions to ensure that they are issued in a timely manner.
• Follow directions of the lead paralegal of the OGC Paralegal unit, and provide assistance to the attorneys, other paralegals, and other staff as needed.
• Maintain up-to-date calendar of matters involving the agency as a party to an administrative hearing.

Knowledge, Skills & Abilities (KSAs)

Knowledge of:

• Concepts, terminology, principles and procedures of American law and Administrative law.
• Methods and techniques of writing briefs, opinions, reports, and other documents in established formats
• Methods and techniques of legal research
• Use of statutes, codes and other legal resources
• Rules, regulations and policies governing the grievance and appeals process
• AHCCCS program, the interrelationship between AHCCCS divisions, and agency administrative policies and procedures
• Legal and medical terminology
• Arizona and Federal Rules of Civil Procedure, the basic legislative process, and Westlaw and/or Lexis

Skill in:

• Office administration, such as prioritizing and multi-tasking
• Excellent verbal and written communication skills, including skill in writing legal documents
• Strong interpersonal and communication skills in dealing with public and external entities
• Computer skills including utilizing MS Office software & Office 365 Suite, Google Suite, ServiceNow, PMMIS mainframe system, ProLaw database, office hardware such as fax machines, printers, copiers, and phone system
• Customer service and discretionary skills (in dealing with angry, confused and frustrated clientele)
• Exceptional organizational skills

Ability to:

• Extracting and utilizing information in statutes, court decisions, legal documents and records
• Interview and elicit information in a legal investigation; write legal documents/reports
• Establish and maintain work relationships with representatives of the courts and Federal, State and local government agencies
• Apply work management principles, and techniques, plan, prioritize and manage time, multi-task, communicate effectively
• Work independently and main confidentiality
• Develop and maintain positive working relationship with division and agency staff
• Comfortable working in a distributed, virtual office environment, with some or many staff members and colleagues interacting through virtual presence technology

Qualifications

Minimum:

• Possession of a current Arizona Driver's License.
• One to three years experience working in a legal environment.

Preferred:

• Bachelor's degree in paralegal studies or a closely related field, and a paralegal certificate.
• Acceptable paralegal certifications include an ALP, PLS, CLP or PP from a NALS or CP or AP from NALA.

Pre-Employment Requirements

• Successfully pass fingerprint background check, prior employment verifications and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.
• Travel may be required for State business. Employees who drive on state business must complete any required driver training (see Arizona Administrative Code R2-10-207.12.).

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply:Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits

• 10 paid holidays per year
• Paid Vacation and Sick time off (13 and 12 days per year respectively) - start earning it your 1st day (prorated for part-time employees)
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child. Learn more about the Paid Parental Leave pilot program here.
• Other Leaves - Bereavement, civic duty, and military.
• A top-ranked retirement program with lifetime pension benefits
• A robust and affordable insurance plan, including medical, dental, life, and disability insurance
• Participation eligibility in the Public Service Loan Forgiveness Program (must meet qualifications)
• RideShare and Public Transit Subsidy
• A variety of learning and career development opportunities

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot programhere. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement

Lifetime Pension Benefit Program

• Administered through the Arizona State Retirement System (ASRS)
• Defined benefit plan that provides for life-long income upon retirement.
• Required participation for Long-Term Disability (LTD) and ASRS Retirement plan.
• Pre-taxed payroll contributions begin after a 27-week waiting period (prior contributions may waive the waiting period).

Deferred Retirement Compensation Program

• Voluntary participation.
• Program administered through Nationwide.
• Tax-deferred retirement investments through payroll deductions.

Contact Us

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by emailing [e-mail]. Requests should be made as early as possible to allow time to arrange the accommodation. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.