Paradise Quick Stop #01 Team Member

Burger King; Fort Worth (TX); On-site; USD 12,000 - 15,000; Full time

Job summary

Burger King is seeking a Convenient Store Team Member to ensure efficient daily operations and deliver excellent customer service. The ideal candidate should be friendly, dependable, and able to multitask in a fast-paced retail environment while maintaining a clean and organized store.

Responsibilities include greeting customers, assisting with product selection, processing payments, stocking shelves, and maintaining cleanliness in food prep areas and sales floor. Previous retail experience and a high school diploma are preferred.

Qualifications

• Excellent interpersonal and verbal communication skills.
• Ability to work in a fast-paced environment and as part of a team.
• Ability to learn quickly and resolve customer issues with tact.

Responsibilities

• Greets and assists customers with product selection.
• Operates cash register and processes payments.
• Stocks shelves and maintains store cleanliness.

Skills

Interpersonal and verbal communication skills

Active listening skills

Sales and customer service skills

Ability to work as part of a team

Ability to operate point-of-sale system

Education

High school diploma or equivalent

Previous retail experience

Job description

Job Details

Level: Entry

Job Location: Paradise Quick Stop 01 - Fort Worth, TX 76119

Position Type: Full-Time/Part-Time

The Convenience Store Team Member plays a vital role in delivering excellent customer service and ensuring efficient daily store operations. This position requires a friendly, dependable, and detail-oriented individual who can multitask in a fast-paced retail environment. Team members are responsible for maintaining a clean, organized, and fully stocked store while providing prompt and courteous service to all customers.

Supervisory Responsibilities

None

Duties / Responsibilities

Customer Service

• Greets customers warmly and assists with product selection and inquiries. Responds appropriately to customer issues.
• Demonstrates and explains merchandise, suggesting options suitable for the customer’s needs. Assists customers with purchase decisions.
• Answers customer’s questions about merchandise. Uses suggestive selling techniques to upsell featured items, boost store sales and promote store specials and loyalty programs.

Sales and Cash Handling

• Accurately operates cash register or point of sale devices. Collects and processes cash, credit and digital payments using the store point of sale system.
• Handles refunds, exchanges and voids transactions according to company policy.
• Maintains awareness of loss prevention and theft prevention procedures.
• Follows all state and federal regulations for gas, alcohol, tobacco and lottery sales.

Merchandising and Inventory

• Stocks shelves, coolers and displays to ensure products are readily available. Assists with inventory counts and receiving deliverables.
• Rotates merchandise following FIFO (First In, First Out) procedures. Checks expiration dates and removes outdated products.

Store Maintenance and Safety

• Maintains cleanliness of sales floor, restrooms, food prep areas and exterior.
• Follows food safety and sanitation guidelines when preparing food or beverages.
• Ensures compliance with safety regulations and store policies. Reports equipment malfunctions or safety concerns promptly.

Teamwork and Operations

• Collaborates with team members to maintain smooth shift operations. Adapts to flexible scheduling including evenings, weekends and holidays.
• Prompt and regular attendance on required shifts. Maintains a clean and polished appearance. Adheres to uniform and dress code policies.
• Supports management with daily, operational tasks. Follows opening and closing procedures.
• Performs other duties as assigned.

Qualifications

• Excellent interpersonal and verbal communication skills.
• Excellent active listening skills. Ability to learn quickly.
• Excellent sales and customer service skills.
• Comfortable working in a fast-paced environment. Ability to work as part of a team.
• Ability to anticipate customers’ needs and resolve customer issues with tact.
• Ability to operate or to quickly learn the store’s point-of-sale system.

Education and Experience

• High school diploma or equivalent preferred.
• Previous retail experience preferred.
• On-the-job training provided.

Physical Requirements

• Prolonged periods of standing and walking throughout the retail space.
• Must be able to lift up to 25 pounds at times.