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Fresenius Medical Care

United States

Remote

USD 36,000 - 48,000

Full time

7 days ago
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Benefits offered by this job

Medical, dental, and vision insurance
401(k) with company match
Paid time off
Parental leave

Job summary

Fresenius Medical Care is seeking a Patient Account Representative - Cash/Credit to support daily operations in patient accounting. The role focuses on posting cash receipts, adjustments and denials, and resolving credit balances and overpayments in a timely manner.

You will generate reports, ensure data accuracy, and collaborate with team members to maintain high standards of service. A high school diploma and 1–2 years of related experience are required, with strong computer and communication

Qualifications

  • 1-2 years of related experience.
  • Good computer skills in word processing, spreadsheets and email.
  • Detail oriented with strong analytical and organizational skills.
  • Good interpersonal and communication skills.
  • Positive, enthusiastic and energetic attitude.
  • Excellent oral and written communication with all levels of management.

Responsibilities

  • Generate and analyze reports and work lists to identify and resolve routine patient account issues.
  • May post electronic and manual cash receipts, adjustments and denials; ensuring reconciliation of all posted data.
  • May prepare and distribute overpayment packages as necessary.
  • Perform all responsibilities in compliance with company policies and procedures.
  • Assist with various projects as assigned by direct supervisor.

Skills

Word processing
Spreadsheet
Email
Detail oriented
Analytical skills
Interpersonal skills
Communication skills
Positive attitude

Education

High School Diploma

Job description

PURPOSE AND SCOPE:

The Patient Account Representative - Cash/Credit provides administrative support to the daily operations within the assigned function(s). The incumbent is responsible for the timely and accurate posting of electronic and manual cash receipts, adjustments and denials to patient accounts. The Patient Account Representative - Cash/Credit assists in the resolution of outstanding credit balances and overpayment packages.

PRINCIPAL DUTIES AND RESPONSIBILITIES:
  • Under general supervision, generate and analyze diverse reports and work lists in the identification and resolution of routine patient account issues.
  • May post electronic and manual cash receipts, adjustments and denials; ensuring reconciliation of all posted data.
  • May prepare and distribute overpayment packages as necessary.
  • Perform all responsibilities in compliance with company policies and procedures.
  • Assist with various projects as assigned by direct supervisor.

Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.

PHYSICAL DEMANDS AND WORKING CONDITIONS:
  • The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Occasionally lift and/or move up to 50 pounds.
EDUCATION:
  • High School Diploma required
EXPERIENCE AND REQUIRED SKILLS:
  • 1 - 2 years’ related experience.
  • Good computer skills with demonstrated proficiency in word processing, spreadsheet and email applications.
  • Detail oriented with good analytical and organizational skills.
  • Good interpersonal skills to work cohesively within a team environment.
  • Possess a positive, enthusiastic and energetic attitude.
  • Excellent oral and written communication skills to effectively communicate with all levels of management.

The rate of pay for this position will depend on the successful candidate’s work location and qualifications, including relevant education, work experience, skills, and competencies.

Non-Bonus Eligible Positions: include language below.

Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave.

Bonus Eligible Positions – include language below.

Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave and potential for performance-based bonuses depending on company and individual performance.

Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.

Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors

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